King County Housing Authority
King County Housing Authority (KCHA), an independent municipal organization, is a high performing nationally recognized leader in affordable housing. KCHA provides innovative and effective housing solutions so that people and communities can prosper. Our vision is that all residents of King County have quality affordable housing. KCHA is the largest housing provider in the county, and annually, the agency serves over 55,000 low-income individuals. We transform lives through housing. The Customer Service Support internship is an ideal opportunity for a Housing Authority resident, student or recent graduate that has a passion for social work and providing support to the participants in KCHA's Housing Choice Voucher (HCV) program. This internship will offer an opportunity to acquire hands-on experience by supporting diverse populations through positive customer service and administrative support. Multiple internships may be filled through this recruitment. Typical job duties may include:
Provide polite customer service to residents, staff and the community.
Answer phones and direct callers to appropriate staff or department; answer basic questions.
Perform routine filing, scanning and proofreading documents.
Word processing, data entry, spreadsheet preparation, run reports, enter and look up information in databases.
Operate standard office equipment, such as a personal computer, telephone, fax machine, copier, etc.
Other duties as assigned. Required Qualifications:
Qualifications and Competencies
Recent High School graduate OR
Current student or recent graduate from a college/university program in Business, Social Work, or related field.
Clerical and/or customer service experience.
Required Knowledge, Skills, and Abilities:
Basic experience with word processing and spreadsheet software.
Strong written and verbal communications skills with the ability to clearly and effectively communicate with individuals and groups.
Exceptional customer service skills with the ability to place a high priority on professional excellence; manage stress appropriately.
Strong organizational skills including prioritizing, keeping track of information or work in progress, ensuring accuracy, multi-tasking, attention to detail, time management skills, and handling interruptions appropriately.
Ability to work independently and in a team environment exhibiting a strong work ethic and accountability in completing work.
Work effectively and positively with individuals of diverse cultural and socioeconomic backgrounds and educationally diverse populations; values diversity; treats other with respect.
Special Requirements:
Consent to and pass criminal records background check.
Consent to and pass required assessments. Application Requirements: To be considered for this opportunity, you must:
Position Information and Application Process
Complete the online application profile in its entirety.
Upload a cover letter that addresses how your experience and education qualifies you to perform the essential functions listed in the job announcement. (Cover Letter)
Upload a detailed résumé of all educational and professional experience. (Résumé)
Physical Work Environment: Incumbent(s) must be able to meet the physical requirements of the classification and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in an office environment. The incumbent frequently uses standard office equipment including personal computers, telephone and related equipment. Considerable filing and copying functions may require relevant physical demands. Equal Opportunity: King County Housing Authority is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
King County Housing Authority (KCHA), an independent municipal organization, is a high performing nationally recognized leader in affordable housing. KCHA provides innovative and effective housing solutions so that people and communities can prosper. Our vision is that all residents of King County have quality affordable housing. KCHA is the largest housing provider in the county, and annually, the agency serves over 55,000 low-income individuals. We transform lives through housing. The Customer Service Support internship is an ideal opportunity for a Housing Authority resident, student or recent graduate that has a passion for social work and providing support to the participants in KCHA's Housing Choice Voucher (HCV) program. This internship will offer an opportunity to acquire hands-on experience by supporting diverse populations through positive customer service and administrative support. Multiple internships may be filled through this recruitment. Typical job duties may include:
Provide polite customer service to residents, staff and the community.
Answer phones and direct callers to appropriate staff or department; answer basic questions.
Perform routine filing, scanning and proofreading documents.
Word processing, data entry, spreadsheet preparation, run reports, enter and look up information in databases.
Operate standard office equipment, such as a personal computer, telephone, fax machine, copier, etc.
Other duties as assigned. Required Qualifications:
Qualifications and Competencies
Recent High School graduate OR
Current student or recent graduate from a college/university program in Business, Social Work, or related field.
Clerical and/or customer service experience.
Required Knowledge, Skills, and Abilities:
Basic experience with word processing and spreadsheet software.
Strong written and verbal communications skills with the ability to clearly and effectively communicate with individuals and groups.
Exceptional customer service skills with the ability to place a high priority on professional excellence; manage stress appropriately.
Strong organizational skills including prioritizing, keeping track of information or work in progress, ensuring accuracy, multi-tasking, attention to detail, time management skills, and handling interruptions appropriately.
Ability to work independently and in a team environment exhibiting a strong work ethic and accountability in completing work.
Work effectively and positively with individuals of diverse cultural and socioeconomic backgrounds and educationally diverse populations; values diversity; treats other with respect.
Special Requirements:
Consent to and pass criminal records background check.
Consent to and pass required assessments. Application Requirements: To be considered for this opportunity, you must:
Position Information and Application Process
Complete the online application profile in its entirety.
Upload a cover letter that addresses how your experience and education qualifies you to perform the essential functions listed in the job announcement. (Cover Letter)
Upload a detailed résumé of all educational and professional experience. (Résumé)
Physical Work Environment: Incumbent(s) must be able to meet the physical requirements of the classification and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in an office environment. The incumbent frequently uses standard office equipment including personal computers, telephone and related equipment. Considerable filing and copying functions may require relevant physical demands. Equal Opportunity: King County Housing Authority is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
King County Housing Authority
Job Summary
The new PM will perform administrative and supervisory work managing the operations and maintenance of the Cascade (Kent) portfolio. This person will ensure that the property is operated in an efficient, cost effective manner while providing high quality, well maintained housing for the residents. Responsibilities will include supervision of the maintenance staff. The team will be managed to ensure that all daily work orders, vacates, emergencies, and preventative maintenance are performed and that lease agreements and resident issues are handled in a timely and effective manner. King County Housing Authority (KCHA), an independent municipal organization is a high performing nationally recognized leader in affordable housing. To learn more about KCHA and our Mission visit this link .
Essential Functions
Qualifications and Competencies
Required Qualifications:
Associate's Degree AND
Three years of relevant work experience in public housing and/or housing property management OR
An equivalent combination of experience and education that provides the necessary knowledge, skills, and abilities to perform the essential functions of this position.
Required Knowledge, Skills and Abilities:
Demonstrated ability to prepare and maintain records (manual and electronic) and reports with a high level of accuracy and attention to detail.
Ability to work independently and as a team member to develop effective working relationships; works cooperatively, exchanges ideas, and addresses issues in a constructive, collaborative manner.
Adapts to changing business needs, conditions, and work responsibilities; responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.
Analyzes problems, identifies alternative solutions and consequences of proposed actions, articulates possibilities, and implements recommendations to support goals; demonstrates critical, creative, and reflective thinking.
Strong organizational skills including prioritizing, ensuring accuracy, multi-tasking, and handling interruptions appropriately; ensures assignments are completed in a timely and effective manner.
Communicates effectively and collaboratively with individuals and internal and external organizations; applies effective written and oral communication techniques to convey clear and timely messages.
Proficiency using MS Office applications including Word, Excel, Outlook and the Internet.
Ability to work effectively and positively with individuals of diverse cultural and socioeconomic backgrounds.
Special Requirements:
Consent to and pass required assessments.
Consent to and pass a driver's and criminal records background check.
Must possess a valid driver's license to travel between work sites as required.
Must have an acceptable driving record at time of appointment and throughout employment.
Position Information and Application Process
Application Requirements: To be considered for this opportunity, you must:
Complete the online application profile in its entirety.
Upload a cover letter that addresses how your experience and education qualifies you to perform the essential functions listed in the job announcement. (Cover Letter)
Upload a detailed résumé of all educational and professional experience. (Résumé)
Salary & Benefits: The starting salary range of this position is $64,929.72 - $75,886.61 annually. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance, life and long-term disability insurance plans, vacation, sick and personal leave, reduced tuition, and retirement benefits are also available. Physical Work Environment: Incumbent(s) must be able to meet the physical requirements of the classification and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily at the portfolio sites, where incumbents are required to walk the properties, climb stairs, walk on uneven ground, enter units in various conditions, and work in inclement weather or emergency situations. The incumbent frequently uses standard office equipment including personal computers, telephone and related equipment and may drive a vehicle on Authority business. Equal Opportunity: King County Housing Authority is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Job Summary
The new PM will perform administrative and supervisory work managing the operations and maintenance of the Cascade (Kent) portfolio. This person will ensure that the property is operated in an efficient, cost effective manner while providing high quality, well maintained housing for the residents. Responsibilities will include supervision of the maintenance staff. The team will be managed to ensure that all daily work orders, vacates, emergencies, and preventative maintenance are performed and that lease agreements and resident issues are handled in a timely and effective manner. King County Housing Authority (KCHA), an independent municipal organization is a high performing nationally recognized leader in affordable housing. To learn more about KCHA and our Mission visit this link .
Essential Functions
Qualifications and Competencies
Required Qualifications:
Associate's Degree AND
Three years of relevant work experience in public housing and/or housing property management OR
An equivalent combination of experience and education that provides the necessary knowledge, skills, and abilities to perform the essential functions of this position.
Required Knowledge, Skills and Abilities:
Demonstrated ability to prepare and maintain records (manual and electronic) and reports with a high level of accuracy and attention to detail.
Ability to work independently and as a team member to develop effective working relationships; works cooperatively, exchanges ideas, and addresses issues in a constructive, collaborative manner.
Adapts to changing business needs, conditions, and work responsibilities; responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.
Analyzes problems, identifies alternative solutions and consequences of proposed actions, articulates possibilities, and implements recommendations to support goals; demonstrates critical, creative, and reflective thinking.
Strong organizational skills including prioritizing, ensuring accuracy, multi-tasking, and handling interruptions appropriately; ensures assignments are completed in a timely and effective manner.
Communicates effectively and collaboratively with individuals and internal and external organizations; applies effective written and oral communication techniques to convey clear and timely messages.
Proficiency using MS Office applications including Word, Excel, Outlook and the Internet.
Ability to work effectively and positively with individuals of diverse cultural and socioeconomic backgrounds.
Special Requirements:
Consent to and pass required assessments.
Consent to and pass a driver's and criminal records background check.
Must possess a valid driver's license to travel between work sites as required.
Must have an acceptable driving record at time of appointment and throughout employment.
Position Information and Application Process
Application Requirements: To be considered for this opportunity, you must:
Complete the online application profile in its entirety.
Upload a cover letter that addresses how your experience and education qualifies you to perform the essential functions listed in the job announcement. (Cover Letter)
Upload a detailed résumé of all educational and professional experience. (Résumé)
Salary & Benefits: The starting salary range of this position is $64,929.72 - $75,886.61 annually. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance, life and long-term disability insurance plans, vacation, sick and personal leave, reduced tuition, and retirement benefits are also available. Physical Work Environment: Incumbent(s) must be able to meet the physical requirements of the classification and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily at the portfolio sites, where incumbents are required to walk the properties, climb stairs, walk on uneven ground, enter units in various conditions, and work in inclement weather or emergency situations. The incumbent frequently uses standard office equipment including personal computers, telephone and related equipment and may drive a vehicle on Authority business. Equal Opportunity: King County Housing Authority is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
