King County Housing Authority
9926 N.E. 126th St., Kirkland, WA 98034
Job Summary
This position is open until filled; however, to ensure consideration applications should be submitted by October 11, 2019 at 4:30 p.m. King County Housing Authority (KCHA), an independent municipal organization is a high performing nationally recognized leader in affordable housing. KCHA is a national leader in providing innovative and effective housing solutions so that people and communities can prosper. Our vision is that all residents of King County have quality affordable housing. KCHA is the largest housing provider in the county, and annually, the agency serves over 55,000 low-income individuals. We transform lives through housing. We are currently recruiting for a dedicated professional to fill a Property Specialist position at our Juanita Court Portfolio in Kirkland, Washington. The Property Specialist is a key role in the housing program. We are looking for an individual that enjoys working with people, can multi-task and will thrive in a fast paced role performed onsite at the housing properties. The work will include a variety of assignments including working with diverse tenants, tenant file processing and administrative and office support functions. The successful candidate will be:
Assisting a vibrantly diverse tenant and applicant population by answering questions; taking complaints and/or requests for work orders; and referring people as necessary based on individual issues presented.
Processing tenant files, performing administrative and office support functions.
Processing continuing eligibility for housing assistance; calculating rent based on program requirements and submitting the information to the Property Manager for approval.
Documenting and maintaining case files and on-line records.
Entering, tracking and closing work orders for maintenance requests as well as time records for property staff.
Ordering supplies and creating purchase orders for the Maintenance crew and Office.
This role is performed under the general supervision of the Property Manager; however, much of the tenant contact is handled by the Property Specialist.
Essential Functions
Click here for additional details regarding this position's classification specification.
Qualifications and Competencies
Required Qualifications:
High School Diploma or GED AND
Two years of customer service experience OR an equivalent combination of education and experience.
Required Knowledge, Skills and Abilities:
Demonstrated experience maintaining records (manual and electronic) and performing data entry with a high level of accuracy and attention to detail.
Intermediate proficiency using MS Office applications including Word, Excel, Outlook and the Internet as this position requires a great strength in detail with demanding timelines for completed resident files.
Clearly and effectively communicating both verbally and in writing by actively listening and sharing relevant information.
Strong organizational skills including prioritizing, ensuring accuracy, multi-tasking, and handling interruptions appropriately; ensuring assignments are completed in a timely and effective manner.
Ability to work effectively and positively with individuals of diverse cultural and socioeconomic backgrounds.
Ability to think critically and creatively to interpret data and make conclusions; will question and search for answers; evaluates ideas and information and develops ideas that lead to action.
Ability to perform mathematical calculations.
Ability to maintain confidentiality.
Ability to work as a team and independently.
Ability to meet strict deadlines in a fast paced office environment.
Special Requirements:
Consent to and pass required assessments.
Consent to and pass a criminal records background check.
Position may require travel to KCHA properties and sites. The successful candidate will need to have access to reliable transportation to meet the business needs of the Agency.
Position Information and Application Process
Application Requirements: To be considered for this opportunity, you must:
Complete the online application profile in its entirety.
Upload a cover letter that addresses how your experience and education qualifies you to perform the essential functions listed in the job announcement. (Cover Letter)
Upload a detailed résumé of all educational and professional experience. (Résumé)
Salary & Benefits: The starting salary range of this position is $21.96 - $25.24 per hour (dependent on qualifications). A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance, life and long-term disability insurance plans, vacation, sick and personal leave, reduced tuition, and retirement benefits are also available. Physical Work Environment: Incumbent(s) must be able to meet the physical requirements of the classification and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in an office environment. The incumbent frequently uses standard office equipment including personal computers, telephone and related equipment and may drive a vehicle on Authority business. Equal Opportunity: King County Housing Authority is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Oct 02, 2019
Full time
Job Summary
This position is open until filled; however, to ensure consideration applications should be submitted by October 11, 2019 at 4:30 p.m. King County Housing Authority (KCHA), an independent municipal organization is a high performing nationally recognized leader in affordable housing. KCHA is a national leader in providing innovative and effective housing solutions so that people and communities can prosper. Our vision is that all residents of King County have quality affordable housing. KCHA is the largest housing provider in the county, and annually, the agency serves over 55,000 low-income individuals. We transform lives through housing. We are currently recruiting for a dedicated professional to fill a Property Specialist position at our Juanita Court Portfolio in Kirkland, Washington. The Property Specialist is a key role in the housing program. We are looking for an individual that enjoys working with people, can multi-task and will thrive in a fast paced role performed onsite at the housing properties. The work will include a variety of assignments including working with diverse tenants, tenant file processing and administrative and office support functions. The successful candidate will be:
Assisting a vibrantly diverse tenant and applicant population by answering questions; taking complaints and/or requests for work orders; and referring people as necessary based on individual issues presented.
Processing tenant files, performing administrative and office support functions.
Processing continuing eligibility for housing assistance; calculating rent based on program requirements and submitting the information to the Property Manager for approval.
Documenting and maintaining case files and on-line records.
Entering, tracking and closing work orders for maintenance requests as well as time records for property staff.
Ordering supplies and creating purchase orders for the Maintenance crew and Office.
This role is performed under the general supervision of the Property Manager; however, much of the tenant contact is handled by the Property Specialist.
Essential Functions
Click here for additional details regarding this position's classification specification.
Qualifications and Competencies
Required Qualifications:
High School Diploma or GED AND
Two years of customer service experience OR an equivalent combination of education and experience.
Required Knowledge, Skills and Abilities:
Demonstrated experience maintaining records (manual and electronic) and performing data entry with a high level of accuracy and attention to detail.
Intermediate proficiency using MS Office applications including Word, Excel, Outlook and the Internet as this position requires a great strength in detail with demanding timelines for completed resident files.
Clearly and effectively communicating both verbally and in writing by actively listening and sharing relevant information.
Strong organizational skills including prioritizing, ensuring accuracy, multi-tasking, and handling interruptions appropriately; ensuring assignments are completed in a timely and effective manner.
Ability to work effectively and positively with individuals of diverse cultural and socioeconomic backgrounds.
Ability to think critically and creatively to interpret data and make conclusions; will question and search for answers; evaluates ideas and information and develops ideas that lead to action.
Ability to perform mathematical calculations.
Ability to maintain confidentiality.
Ability to work as a team and independently.
Ability to meet strict deadlines in a fast paced office environment.
Special Requirements:
Consent to and pass required assessments.
Consent to and pass a criminal records background check.
Position may require travel to KCHA properties and sites. The successful candidate will need to have access to reliable transportation to meet the business needs of the Agency.
Position Information and Application Process
Application Requirements: To be considered for this opportunity, you must:
Complete the online application profile in its entirety.
Upload a cover letter that addresses how your experience and education qualifies you to perform the essential functions listed in the job announcement. (Cover Letter)
Upload a detailed résumé of all educational and professional experience. (Résumé)
Salary & Benefits: The starting salary range of this position is $21.96 - $25.24 per hour (dependent on qualifications). A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance, life and long-term disability insurance plans, vacation, sick and personal leave, reduced tuition, and retirement benefits are also available. Physical Work Environment: Incumbent(s) must be able to meet the physical requirements of the classification and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in an office environment. The incumbent frequently uses standard office equipment including personal computers, telephone and related equipment and may drive a vehicle on Authority business. Equal Opportunity: King County Housing Authority is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
King County Housing Authority
600 Andover Park West, Tukwila, WA, USA
Job Summary
This position is open until filled; however, to ensure consideration applications should be submitted by October 9, 2019 at 4:30 p.m. Possibilities like this don't present themselves every day. The Learning and Development Partner is an ideal opportunity for someone looking to take the next step in their training career. This is a new position responsible for assisting in the design, deployment, and measurement of impact of scalable learning solutions. In this position, you will have the opportunity to work in a diverse organization committed to building an inclusive culture: one that values excellence, integrity, teamwork, trust, communication, and consistency. If you are a dedicated and passionate HR professional who wants to work hard with a team who laughs a lot, strives to balance conflict and stress with grace and gratitude, and embraces change with open arms, this could be the job for you. King County Housing Authority (KCHA), an independent municipal organization is a high performing nationally recognized leader in affordable housing. To learn more about KCHA and our Mission visit this link . WHAT YOU WILL DO: This role will involve the collaborative development of KCHA's larger learning and development strategy; enhancing existing learning programs and the related training, tracking and administration; and developing new solutions. The successful candidate will have the opportunity to own learning solutions from end-to-end by managing the daily activities and delivery of agency wide learning programs and leadership development activities. The ideal candidate will be comfortable working on multiple projects in a fast-paced environment, and navigating a high degree of ambiguity. The Learning and Development Partner will:
Engage in the development of an Agency wide sustainable, strategic approach to learning and development.
Develop and implement specific learning objectives, policies, and priorities that encompass leadership and skill development needs.
Identify and assess future and current training needs through job analysis, career pathing, and consultation with agency leadership and line management.
Develop and deliver a variety of training tools for learners that may include interactive job aids (orientation and onboarding), learning assessments, On-the-Job Training guides, and train-the-trainer curriculum.
Conduct training evaluations to identify training success, agency impact, return on investment and areas of improvement.
Develop and facilitate, or research and secure instructor led training, team buildings, strategic planning, coaching and mentoring sessions. Integrate E-learning, and other modalities of training as needs are identified.
Administrative responsibilities for associated programs, staff training completion tracking, and training vendor contracts.
Remain current and knowledgeable of industry standards, new trends and developments in the field of corporate training, leadership and organizational development; incorporate new developments as appropriate into programs.
While the primary work location will be in Tukwila, the Training and Development Program Manager will be providing training to staff at KCHA properties and sites throughout King County; travel will be required (as needed).
Click here for additional details regarding this position's classification specification.
Qualifications and Competencies
Required Qualifications:
Bachelor's Degree in Training and Development Management, Organizational Development, Human Resources or closely related field AND
A minimum of five years of experience with corporate training, curriculum development, and/or coaching and facilitation OR
An equivalent combination of experience and education that provides the necessary knowledge, skills, and abilities to perform the essential functions of this position.
Required Knowledge, Skills and Abilities:
Demonstrates a deep knowledge of business practices and leadership theory.
Ability to measure and assess staff training needs.
Applies effective written and verbal communication techniques to convey clear and timely messages to internal and external stakeholders; listens to people's ideas and concerns; has exceptional public speaking skills.
Analyzes problems, identifies alternative solutions, and implements recommendations; demonstrates critical, creative, and reflective thinking.
Establishes and nurtures relationships with stakeholders, regularly inviting feedback and suggestions; works cooperatively with others as an active member of a team.
Works effectively and efficiently to provide quality service to satisfy service expectations; seeks ways to improve service delivery; demonstrates strong project management skills.
Takes responsibility for own work performance and balancing critical job requirements, initiating and completing work; manages time/conflict/stress; ability to work effectively under pressure in a fast paced environment.
Adapts to changing business needs, conditions, and work responsibilities; responds positively to change, embracing and using new practices or values.
Work effectively and positively with individuals of diverse cultural and socioeconomic backgrounds and educationally diverse populations; values diversity; treats other with respect.
Proficiency with MS Office to include Word, Excel, Outlook, and database software.
Special Requirements:
Consent to and pass a driver's and criminal records background check.
Must possess a valid driver's license and own or have access to a vehicle to regularly travel between work sites, or have an alternative reliable mode of transportation.
Position Information and Application Process
Application Requirements: To be considered for this opportunity, you must:
Complete the online application profile in its entirety.
Upload a cover letter that addresses how your experience and education qualifies you to perform the essential functions listed in the job announcement. (Cover Letter)
Upload a detailed résumé of all educational and professional experience. (Résumé)
Salary & Benefits: The starting salary range of this position is $73,062 - $95,000 annually. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance, life and long-term disability insurance plans, vacation, sick and personal leave, reduced tuition, and retirement benefits are also available. Physical Work Environment: Incumbent(s) must be able to meet the physical requirements of the classification and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in an office environment with travel between work sites as needed. Incumbents frequently use standard office equipment including personal computers, telephone and related equipment. Work may require high volume processing with tight deadlines. Equal Opportunity: King County Housing Authority is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Sep 23, 2019
Full time
Job Summary
This position is open until filled; however, to ensure consideration applications should be submitted by October 9, 2019 at 4:30 p.m. Possibilities like this don't present themselves every day. The Learning and Development Partner is an ideal opportunity for someone looking to take the next step in their training career. This is a new position responsible for assisting in the design, deployment, and measurement of impact of scalable learning solutions. In this position, you will have the opportunity to work in a diverse organization committed to building an inclusive culture: one that values excellence, integrity, teamwork, trust, communication, and consistency. If you are a dedicated and passionate HR professional who wants to work hard with a team who laughs a lot, strives to balance conflict and stress with grace and gratitude, and embraces change with open arms, this could be the job for you. King County Housing Authority (KCHA), an independent municipal organization is a high performing nationally recognized leader in affordable housing. To learn more about KCHA and our Mission visit this link . WHAT YOU WILL DO: This role will involve the collaborative development of KCHA's larger learning and development strategy; enhancing existing learning programs and the related training, tracking and administration; and developing new solutions. The successful candidate will have the opportunity to own learning solutions from end-to-end by managing the daily activities and delivery of agency wide learning programs and leadership development activities. The ideal candidate will be comfortable working on multiple projects in a fast-paced environment, and navigating a high degree of ambiguity. The Learning and Development Partner will:
Engage in the development of an Agency wide sustainable, strategic approach to learning and development.
Develop and implement specific learning objectives, policies, and priorities that encompass leadership and skill development needs.
Identify and assess future and current training needs through job analysis, career pathing, and consultation with agency leadership and line management.
Develop and deliver a variety of training tools for learners that may include interactive job aids (orientation and onboarding), learning assessments, On-the-Job Training guides, and train-the-trainer curriculum.
Conduct training evaluations to identify training success, agency impact, return on investment and areas of improvement.
Develop and facilitate, or research and secure instructor led training, team buildings, strategic planning, coaching and mentoring sessions. Integrate E-learning, and other modalities of training as needs are identified.
Administrative responsibilities for associated programs, staff training completion tracking, and training vendor contracts.
Remain current and knowledgeable of industry standards, new trends and developments in the field of corporate training, leadership and organizational development; incorporate new developments as appropriate into programs.
While the primary work location will be in Tukwila, the Training and Development Program Manager will be providing training to staff at KCHA properties and sites throughout King County; travel will be required (as needed).
Click here for additional details regarding this position's classification specification.
Qualifications and Competencies
Required Qualifications:
Bachelor's Degree in Training and Development Management, Organizational Development, Human Resources or closely related field AND
A minimum of five years of experience with corporate training, curriculum development, and/or coaching and facilitation OR
An equivalent combination of experience and education that provides the necessary knowledge, skills, and abilities to perform the essential functions of this position.
Required Knowledge, Skills and Abilities:
Demonstrates a deep knowledge of business practices and leadership theory.
Ability to measure and assess staff training needs.
Applies effective written and verbal communication techniques to convey clear and timely messages to internal and external stakeholders; listens to people's ideas and concerns; has exceptional public speaking skills.
Analyzes problems, identifies alternative solutions, and implements recommendations; demonstrates critical, creative, and reflective thinking.
Establishes and nurtures relationships with stakeholders, regularly inviting feedback and suggestions; works cooperatively with others as an active member of a team.
Works effectively and efficiently to provide quality service to satisfy service expectations; seeks ways to improve service delivery; demonstrates strong project management skills.
Takes responsibility for own work performance and balancing critical job requirements, initiating and completing work; manages time/conflict/stress; ability to work effectively under pressure in a fast paced environment.
Adapts to changing business needs, conditions, and work responsibilities; responds positively to change, embracing and using new practices or values.
Work effectively and positively with individuals of diverse cultural and socioeconomic backgrounds and educationally diverse populations; values diversity; treats other with respect.
Proficiency with MS Office to include Word, Excel, Outlook, and database software.
Special Requirements:
Consent to and pass a driver's and criminal records background check.
Must possess a valid driver's license and own or have access to a vehicle to regularly travel between work sites, or have an alternative reliable mode of transportation.
Position Information and Application Process
Application Requirements: To be considered for this opportunity, you must:
Complete the online application profile in its entirety.
Upload a cover letter that addresses how your experience and education qualifies you to perform the essential functions listed in the job announcement. (Cover Letter)
Upload a detailed résumé of all educational and professional experience. (Résumé)
Salary & Benefits: The starting salary range of this position is $73,062 - $95,000 annually. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance, life and long-term disability insurance plans, vacation, sick and personal leave, reduced tuition, and retirement benefits are also available. Physical Work Environment: Incumbent(s) must be able to meet the physical requirements of the classification and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in an office environment with travel between work sites as needed. Incumbents frequently use standard office equipment including personal computers, telephone and related equipment. Work may require high volume processing with tight deadlines. Equal Opportunity: King County Housing Authority is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
King County Housing Authority (KCHA), an independent municipal organization, is a high-performing, nationally recognized leader in affordable housing and in providing innovative and effective housing solutions so that people and communities can prosper. Our vision is that all residents of King County have quality affordable housing. KCHA is the largest housing provider in the County, and annually the agency serves over 55,000 low-income individuals. We transform lives through housing. We are seeking a full-time communications specialist with the talent and desire to help KCHA achieve its mission and vision through clear and compelling communications with and for a variety of audiences. You will assist the communications director with aspects of communication plan development and recommendations as well as work on a variety of initiatives, including the development and implementation of a social media strategy. You will succeed in the job if you...
have a journalist's mindset and skillset; you are able to efficiently gather in multiple ideas and perspectives, as well as produce engaging content in a variety of media;
are an exceptional writer, able to synthesize complicated material into simple, accurate, and compelling stories;
are a video and online social media professional with proven ability to create and grow views and support engagement with policymakers, staff, residents, and other key partners;
are collaborative and able to build relationships with a wide range of people in different departments at all levels of the organization;
make thoughtful decisions;
believe that racial equity and inclusion matters, and want to constructively contribute to creating more of it at KCHA.
Required Qualifications:
Bachelor's Degree preferably in communications, liberal arts, journalism, English, or a closely related field AND
A minimum of two years of experience in work that includes writing for multiple audiences and in multiple mediums OR
An equivalent combination of experience and education that provides the necessary knowledge, skills, and abilities to perform the essential functions of this position.
Special Requirements:
Consent to and pass a driver's and criminal records background check.
Must possess a valid driver's license to regularly travel between work sites, or have alternative reliable mode of transportation.
Application Requirements: To be considered for this opportunity, you must:
Complete the online application profile in its entirety at www.kcha.org/employment .
Upload a cover letter that addresses how your experience and education qualifies you to perform the essential functions listed in the job announcement. (Cover Letter)
Upload a detailed résumé of all educational and professional experience. (Résumé)
Upload an attachment with links to your electronic portfolio with no more than three (3) writing samples that demonstrate the depth and breadth of your professional experience.
Equal Opportunity: King County Housing Authority is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Aug 09, 2019
Full time
King County Housing Authority (KCHA), an independent municipal organization, is a high-performing, nationally recognized leader in affordable housing and in providing innovative and effective housing solutions so that people and communities can prosper. Our vision is that all residents of King County have quality affordable housing. KCHA is the largest housing provider in the County, and annually the agency serves over 55,000 low-income individuals. We transform lives through housing. We are seeking a full-time communications specialist with the talent and desire to help KCHA achieve its mission and vision through clear and compelling communications with and for a variety of audiences. You will assist the communications director with aspects of communication plan development and recommendations as well as work on a variety of initiatives, including the development and implementation of a social media strategy. You will succeed in the job if you...
have a journalist's mindset and skillset; you are able to efficiently gather in multiple ideas and perspectives, as well as produce engaging content in a variety of media;
are an exceptional writer, able to synthesize complicated material into simple, accurate, and compelling stories;
are a video and online social media professional with proven ability to create and grow views and support engagement with policymakers, staff, residents, and other key partners;
are collaborative and able to build relationships with a wide range of people in different departments at all levels of the organization;
make thoughtful decisions;
believe that racial equity and inclusion matters, and want to constructively contribute to creating more of it at KCHA.
Required Qualifications:
Bachelor's Degree preferably in communications, liberal arts, journalism, English, or a closely related field AND
A minimum of two years of experience in work that includes writing for multiple audiences and in multiple mediums OR
An equivalent combination of experience and education that provides the necessary knowledge, skills, and abilities to perform the essential functions of this position.
Special Requirements:
Consent to and pass a driver's and criminal records background check.
Must possess a valid driver's license to regularly travel between work sites, or have alternative reliable mode of transportation.
Application Requirements: To be considered for this opportunity, you must:
Complete the online application profile in its entirety at www.kcha.org/employment .
Upload a cover letter that addresses how your experience and education qualifies you to perform the essential functions listed in the job announcement. (Cover Letter)
Upload a detailed résumé of all educational and professional experience. (Résumé)
Upload an attachment with links to your electronic portfolio with no more than three (3) writing samples that demonstrate the depth and breadth of your professional experience.
Equal Opportunity: King County Housing Authority is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Summary
In 2018, Metro Transit was named Outstanding Public Transportation System among the nation's largest transit agencies. This award recognizes many achievements. Into this award winning organization, we are hiring an EEO (Non-Discrimination) Program Manager who will be responsible for overseeing the central management of Metro's EEO (non-discrimination) program. The EEO Program Manager for the Department of Metro Transit partners with Metro's EEO Officer and sets standards for the department-wide non-discrimination program. This position oversees and conducts assessments and employment discrimination investigations as required by federal, state, local and departmental, laws, regulations and policies. The EEO Program Manager serves the Metro employee community by helping to ensure that it is free of discrimination in employment policies and practices, thereby increasing the health and safety of our workforce. It serves King County communities by administering the process for potential Title VI complaints and by working in partnership with employees, managers and supervisors and colleagues to ensure that Metro is a workplace free of discrimination and therefor able to provide world-class service. This position is integral to supporting equity and social justice in the workplace and helps ensure that Metro is the employer of choice in the King County region and is a fabulous place to work for everyone. About King County and Metro: As the only county in the United States named after Dr. Martin Luther King, Jr., Metro proudly seeks to live up to his principles and values of equity and social justice for all. King County is home to many diverse communities, and at Metro we cherish all that is unique about them. We seek to ensure that our services are culturally responsive to all communities within our service area. Metro is striving to build an enduring legacy of diversity and inclusion, equity and social justice, employee engagement, innovation, continuous improvement, safety, and environmental sustainability. King County government and Metro Transit have adopted a pro-equity agenda to advance this legacy. We are actively developing the systems and standards necessary to achieve better outcomes for all of our residents and our employees. We are changing the way government delivers service--for example by actively engaging the people we serve in our planning processes. Through innovations like these Metro has won national recognition as a model of excellence. At King County Metro Transit we believe: Our diverse culture encompasses the unique perspectives, knowledge, skills and abilities, and the rich dimensions of identity each member of the Metro community brings to work every day. These perspectives and human dimensions are built through life experiences and membership in socially defined groups. The diverse experiences and perspectives of our employees help us serve King County residents in an equitable, and culturally responsive way.
Job Duties
This position is primarily responsible for the development and execution of Metro's EEO (nondiscrimination) Program including overseeing and conducting employment discrimination investigations in order to ensure the lack of discrimination in the workplace and increase diversity and the inclusion of all. The position also administers Metro's process for potential Title VI complaints. Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. The EEO Program Manager is expected to provide leadership, model and apply equity and social justice shared values, behaviors and practices across all of the job duties such as:
Partner with Metro's EEO Officer to lead and manage the development of best practices, standard work, and new initiatives, to enhance the effectiveness of the EEO program.
Provide leadership in periodic grant review processes, EEO Program Reports and on-site reviews required by federal funding agencies.
Design and implement internal monitoring and reporting systems to measure program effectiveness.
Provide oversight and guidance to Metro managers, supervisors and staff in order to advance compliance with non-discrimination laws, regulations and policies;
Conduct and oversee employment discrimination fact-finding investigations and preparation of associated reports.
Provide department wide education, training and technical assistance (including on investigative methods and techniques) to ensure compliance with governing laws, regulations and policies.
Gather and analyze data (quantitative and qualitative) in order to identify notable trends and to report to employees, Metro leadership and other stakeholders in a meaningful way which increases understanding and commitment to non-discrimination, diversity and inclusion and equity & social justice.
Partner effectively with the County's Office of Equity & Social Justice, Office of Civil Rights and agencies from which Metro is a subrecipient of federal funds.
Partner with King County's Office of Civil Rights, unions and other internal and external stakeholders to ensure Metro is a workplace free of discrimination as required by law and that it is a diverse, and inclusive work environment for everyone.
Assist in the identification and securing of resources to support post-investigation workplace repair for affected work teams and groups.
Help all employees to recognize and embrace the important role they each play in achieving the overall agency goals of non-discrimination, diversity and inclusion
Administer Metro's Title VI complaint process.
Other duties as assigned.
Experience, Qualifications, Knowledge, Skills
We are looking for candidates who meet the following minimum qualifications :
Have three years of increasingly responsible technical and leadership experience in developing and implementing policies and practices to advance non-discrimination, racial justice and the advancement of equitable workplace cultures characterized by diversity and authentic inclusion, OR a combination of education, training, and/or professional or life experience which provides the equivalent background required to effectively perform the work of this position.
Advanced knowledge and experience related to designing and implementing EEO programs and performing and overseeing employment discrimination investigations.
Ability to build and sustain trust-based relations with people from all cultures & backgrounds and interact and influence effectively across all levels of positional authority within a large, complex, highly unionized organization.
Ability to create and facilitate open dialogue such that multiple and diverse perspectives and style are heard and respected.
Comfort with identifying and interrupting discriminatory and other oppressive or marginalizing behaviors in a manner which ceases the behavior and simultaneously increases awareness and learning.
Understanding of unconscious bias and how it can influence hiring and other workplace decisions.
High integrity, exhibit strength with composure, possess a good sense of self, knowing personal strengths, weaknesses and biases and the impacts of these on others.
The proven ability to facilitate difficult conversations related to power and privilege, particularly related to race and other protected classes.
Leadership courage and the ability to identify and take steps necessary to ensure that all in the Metro employee community have equitable opportunities to reach their full potential.
Ability to manage and oversee multiple projects and tasks simultaneously.
Experience addressing high confidential and sensitive issues effectively.
Experience working independently and as a part of a team in a fast paced work environment with changing priorities.
In addition, the most competitive candidates will possess the following desired qualifications :
Have an advanced understanding of and commitment to continuously learning about and addressing systems of institutional and systematic racism, power and privilege within the context of the United States history.
Are skilled in designing systems that address and dismantle institutional/systemic racial and other types of oppression in the workplace.
Are highly skilled in engaging in conversations about systems of power and privilege and centering pro-equity in a way that normalizes these discussions and invites all people in.
Have advanced facilitation and/or mediation skills to resolve challenging situations in the work environment related to bias, discrimination and other attitudes and actions which detract from a truly inclusive work environment.
Have experience creating equitable workplaces including the use of post investigation restorative workplace practices.
Have the proven ability to lead and deliver desired outcomes and demonstrate advancement through the use of performance measures.
Utilize project management tools and strategies to manage multiple projects.
Are experienced working with employees or communities with English as a second language.
Note: Candidates are encouraged to translate life experiences to show how they meet required experience, knowledge, education and skills.
Supplemental Information
Who May Apply This position is open to all King County employees and the general public. Work Schedule The typical workweek is 40 hours per week, Monday-Friday and may require occasional evening and/or weekend work. This position is exempt from the provisions of the Fair Labor Standards Act, and is not overtime eligible. Forms and Materials Required An online employment application, résumé and cover letter are required. Contact Information For more information regarding this recruitment, please contact Taniya Rai at Taniya.Rai@kingcounty.gov or 206-477-8682 . Selection Process The most competitive candidates will be invited to one or more interview(s). Skype options are available for out-of-state candidates for the first-round interview only. Final interview must be in person. Union Membership This position is non-represented. Class Code: 2340100 King County Metro Transit is an Equal Opportunity Employer and values diverse perspectives, life experiences, and differences. King County Metro encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, people of all ages, and veterans. We are committed to being equitable and fair in providing equal access to opportunities for all.
Jun 08, 2019
Full time
Summary
In 2018, Metro Transit was named Outstanding Public Transportation System among the nation's largest transit agencies. This award recognizes many achievements. Into this award winning organization, we are hiring an EEO (Non-Discrimination) Program Manager who will be responsible for overseeing the central management of Metro's EEO (non-discrimination) program. The EEO Program Manager for the Department of Metro Transit partners with Metro's EEO Officer and sets standards for the department-wide non-discrimination program. This position oversees and conducts assessments and employment discrimination investigations as required by federal, state, local and departmental, laws, regulations and policies. The EEO Program Manager serves the Metro employee community by helping to ensure that it is free of discrimination in employment policies and practices, thereby increasing the health and safety of our workforce. It serves King County communities by administering the process for potential Title VI complaints and by working in partnership with employees, managers and supervisors and colleagues to ensure that Metro is a workplace free of discrimination and therefor able to provide world-class service. This position is integral to supporting equity and social justice in the workplace and helps ensure that Metro is the employer of choice in the King County region and is a fabulous place to work for everyone. About King County and Metro: As the only county in the United States named after Dr. Martin Luther King, Jr., Metro proudly seeks to live up to his principles and values of equity and social justice for all. King County is home to many diverse communities, and at Metro we cherish all that is unique about them. We seek to ensure that our services are culturally responsive to all communities within our service area. Metro is striving to build an enduring legacy of diversity and inclusion, equity and social justice, employee engagement, innovation, continuous improvement, safety, and environmental sustainability. King County government and Metro Transit have adopted a pro-equity agenda to advance this legacy. We are actively developing the systems and standards necessary to achieve better outcomes for all of our residents and our employees. We are changing the way government delivers service--for example by actively engaging the people we serve in our planning processes. Through innovations like these Metro has won national recognition as a model of excellence. At King County Metro Transit we believe: Our diverse culture encompasses the unique perspectives, knowledge, skills and abilities, and the rich dimensions of identity each member of the Metro community brings to work every day. These perspectives and human dimensions are built through life experiences and membership in socially defined groups. The diverse experiences and perspectives of our employees help us serve King County residents in an equitable, and culturally responsive way.
Job Duties
This position is primarily responsible for the development and execution of Metro's EEO (nondiscrimination) Program including overseeing and conducting employment discrimination investigations in order to ensure the lack of discrimination in the workplace and increase diversity and the inclusion of all. The position also administers Metro's process for potential Title VI complaints. Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. The EEO Program Manager is expected to provide leadership, model and apply equity and social justice shared values, behaviors and practices across all of the job duties such as:
Partner with Metro's EEO Officer to lead and manage the development of best practices, standard work, and new initiatives, to enhance the effectiveness of the EEO program.
Provide leadership in periodic grant review processes, EEO Program Reports and on-site reviews required by federal funding agencies.
Design and implement internal monitoring and reporting systems to measure program effectiveness.
Provide oversight and guidance to Metro managers, supervisors and staff in order to advance compliance with non-discrimination laws, regulations and policies;
Conduct and oversee employment discrimination fact-finding investigations and preparation of associated reports.
Provide department wide education, training and technical assistance (including on investigative methods and techniques) to ensure compliance with governing laws, regulations and policies.
Gather and analyze data (quantitative and qualitative) in order to identify notable trends and to report to employees, Metro leadership and other stakeholders in a meaningful way which increases understanding and commitment to non-discrimination, diversity and inclusion and equity & social justice.
Partner effectively with the County's Office of Equity & Social Justice, Office of Civil Rights and agencies from which Metro is a subrecipient of federal funds.
Partner with King County's Office of Civil Rights, unions and other internal and external stakeholders to ensure Metro is a workplace free of discrimination as required by law and that it is a diverse, and inclusive work environment for everyone.
Assist in the identification and securing of resources to support post-investigation workplace repair for affected work teams and groups.
Help all employees to recognize and embrace the important role they each play in achieving the overall agency goals of non-discrimination, diversity and inclusion
Administer Metro's Title VI complaint process.
Other duties as assigned.
Experience, Qualifications, Knowledge, Skills
We are looking for candidates who meet the following minimum qualifications :
Have three years of increasingly responsible technical and leadership experience in developing and implementing policies and practices to advance non-discrimination, racial justice and the advancement of equitable workplace cultures characterized by diversity and authentic inclusion, OR a combination of education, training, and/or professional or life experience which provides the equivalent background required to effectively perform the work of this position.
Advanced knowledge and experience related to designing and implementing EEO programs and performing and overseeing employment discrimination investigations.
Ability to build and sustain trust-based relations with people from all cultures & backgrounds and interact and influence effectively across all levels of positional authority within a large, complex, highly unionized organization.
Ability to create and facilitate open dialogue such that multiple and diverse perspectives and style are heard and respected.
Comfort with identifying and interrupting discriminatory and other oppressive or marginalizing behaviors in a manner which ceases the behavior and simultaneously increases awareness and learning.
Understanding of unconscious bias and how it can influence hiring and other workplace decisions.
High integrity, exhibit strength with composure, possess a good sense of self, knowing personal strengths, weaknesses and biases and the impacts of these on others.
The proven ability to facilitate difficult conversations related to power and privilege, particularly related to race and other protected classes.
Leadership courage and the ability to identify and take steps necessary to ensure that all in the Metro employee community have equitable opportunities to reach their full potential.
Ability to manage and oversee multiple projects and tasks simultaneously.
Experience addressing high confidential and sensitive issues effectively.
Experience working independently and as a part of a team in a fast paced work environment with changing priorities.
In addition, the most competitive candidates will possess the following desired qualifications :
Have an advanced understanding of and commitment to continuously learning about and addressing systems of institutional and systematic racism, power and privilege within the context of the United States history.
Are skilled in designing systems that address and dismantle institutional/systemic racial and other types of oppression in the workplace.
Are highly skilled in engaging in conversations about systems of power and privilege and centering pro-equity in a way that normalizes these discussions and invites all people in.
Have advanced facilitation and/or mediation skills to resolve challenging situations in the work environment related to bias, discrimination and other attitudes and actions which detract from a truly inclusive work environment.
Have experience creating equitable workplaces including the use of post investigation restorative workplace practices.
Have the proven ability to lead and deliver desired outcomes and demonstrate advancement through the use of performance measures.
Utilize project management tools and strategies to manage multiple projects.
Are experienced working with employees or communities with English as a second language.
Note: Candidates are encouraged to translate life experiences to show how they meet required experience, knowledge, education and skills.
Supplemental Information
Who May Apply This position is open to all King County employees and the general public. Work Schedule The typical workweek is 40 hours per week, Monday-Friday and may require occasional evening and/or weekend work. This position is exempt from the provisions of the Fair Labor Standards Act, and is not overtime eligible. Forms and Materials Required An online employment application, résumé and cover letter are required. Contact Information For more information regarding this recruitment, please contact Taniya Rai at Taniya.Rai@kingcounty.gov or 206-477-8682 . Selection Process The most competitive candidates will be invited to one or more interview(s). Skype options are available for out-of-state candidates for the first-round interview only. Final interview must be in person. Union Membership This position is non-represented. Class Code: 2340100 King County Metro Transit is an Equal Opportunity Employer and values diverse perspectives, life experiences, and differences. King County Metro encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, people of all ages, and veterans. We are committed to being equitable and fair in providing equal access to opportunities for all.
