YouthCare
Seattle, WA, USA
AT YOUTHCARE: YouthCare envisions a community where no young person experiences homelessness, all young people have the opportunity to thrive, and the systems that oppress them are dismantled. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity.
ABOUT YOUTHCARE: YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability.
POSITION SUMMARY: Under the supervision of the Human Resources Officer, the Human Resources Manager drives and oversees various projects and programs associated with the execution of the HR talent management strategy. The HR Manager will oversee the day-to-day human resources operations ensuring compliance with all applicable laws and ordinances. They ensure that the HR programs and projects for which they are responsible are oriented around developing a high-performance culture and an engaged and empowered workforce that represents the intersecting identities of the young people we serve. This is a leadership position with responsibility for co-leading the evolution of YouthCare’s culture toward creating a destination workplace.
This is an exciting time to join YouthCare. We’ve completed an 18-month strategic planning process and are focused on a new mission, vision, values centering social justice in our approach to our work internally and within the broader community.
ESSENTIAL RESPONSIBILITIES:
· Supervise and coach the HR Specialist
· Design and implement a progressive employee relations programs that strengthens employee and manager relationships cultivating an environment of fair treatment effective communication between teams, employees and managers.
· Serve as the lead resource for all employee relations issues ensure that employee concerns and reporting processes are in place and handled appropriately. Keeps senior management informed of any potential escalating HR issues to ensure appropriate follow-through and mitigate risk. Advises managers ensuring they have the skills to handle various employee work scenarios.
· Apply best practices to all employee relations matters through good communication, documentation, consultation, and alignment with organizational values ensuring that both managers and employees act with fairness, accountability and respect and that the interests of all parties are protected.
· Develops and reinforces policies that determine how all staff agree to conduct themselves in the workplace and which support a culture of transparency, accountability, mutual positive regard and a supportive atmosphere in the workplace.
· Partners with the HR Specialist to ensure that benefit planning and open enrollments happen in a structured and smooth way, ensures that employee benefit plans are serving the staff as well as the agency in a fiscally-responsible way.
· Ensure agency compliance with Equal Employment Opportunity, FMLA, FLSA and Americans with Disabilities Act, OSHA, as well as other state and federal personnel laws.
· Thought partner and leader in HR’s strategic initiatives including Recruitment, Wage Equity, Retention and Talent Management.
Department Operations:
· Participate in developing department goals, objectives, processes and systems.
· Evaluates reports, decisions and results of department in relation to established goals. Recommends new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed.
This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description.
MINIMUM REQUIREMENTS:
B.A Degree in Human Resources, Business Administration or similar field.
5 or more years of progressively responsible Human Resources experience preferably with non-profit, forward thinking, and diverse organizations.
Broad knowledge of federal, state and local labor laws, practices and procedures, and current best practice pertaining to personnel administration and development.
Strong Interpersonal skills including collaboration, adaptability, and emotional awareness
Ability to analyze and evaluate policies and operations and formulate recommendations. Ability to investigate complex human resources management problems.
Strong proficiency in MS Office, particularly Word and Excel, and experience administering and managing HRIS systems.
Must have previous experience working independently or with minimal supervision and managing multiple tasks and deadlines.
Strong attention to detail and follow-through required. Proven ability to communicate effectively, both verbally and in writing.
Ability to establish and build effective working relationships with leadership, co-workers, and the general public.
· Experience and credentials must comply with program contract requirements including but not limited to DSHS background check and must be at least 21 years of age.
PREFERRED REQUIREMENTS:
· Proficiency in using the ADP Workforce Now HRIS software.
· Professional in Human Resources (PHR) certification is strongly preferred.
CONDITIONS OF EMPLOYMENT:
· Valid state identification or passport.
Current TB Test.
Successful completion of pre-service training as may be required by contracting agency. Training will include: New Employee Orientation, CPR & First Aid, HIV & AIDS, CSEC and Right Response.
Computer software skills including Windows, Microsoft outlook, Microsoft Word and Microsoft Excel
Strong oral and written communication skills with good quality spelling, grammar and punctuation
High integrity when dealing with a broad array of cultures and restricted and/or confidential information.
Ability to accurately maintain and produce files, records, logs and reports.
Ability to maintain professional boundaries with staff while building trust and respect.
May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis.
Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.
PHYSICAL REQUIREMENTS:
Ability to perform range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.
AT YOUTHCARE: YouthCare envisions a community where no young person experiences homelessness, all young people have the opportunity to thrive, and the systems that oppress them are dismantled. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity.
ABOUT YOUTHCARE: YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability.
POSITION SUMMARY: Under the supervision of the Human Resources Officer, the Human Resources Manager drives and oversees various projects and programs associated with the execution of the HR talent management strategy. The HR Manager will oversee the day-to-day human resources operations ensuring compliance with all applicable laws and ordinances. They ensure that the HR programs and projects for which they are responsible are oriented around developing a high-performance culture and an engaged and empowered workforce that represents the intersecting identities of the young people we serve. This is a leadership position with responsibility for co-leading the evolution of YouthCare’s culture toward creating a destination workplace.
This is an exciting time to join YouthCare. We’ve completed an 18-month strategic planning process and are focused on a new mission, vision, values centering social justice in our approach to our work internally and within the broader community.
ESSENTIAL RESPONSIBILITIES:
· Supervise and coach the HR Specialist
· Design and implement a progressive employee relations programs that strengthens employee and manager relationships cultivating an environment of fair treatment effective communication between teams, employees and managers.
· Serve as the lead resource for all employee relations issues ensure that employee concerns and reporting processes are in place and handled appropriately. Keeps senior management informed of any potential escalating HR issues to ensure appropriate follow-through and mitigate risk. Advises managers ensuring they have the skills to handle various employee work scenarios.
· Apply best practices to all employee relations matters through good communication, documentation, consultation, and alignment with organizational values ensuring that both managers and employees act with fairness, accountability and respect and that the interests of all parties are protected.
· Develops and reinforces policies that determine how all staff agree to conduct themselves in the workplace and which support a culture of transparency, accountability, mutual positive regard and a supportive atmosphere in the workplace.
· Partners with the HR Specialist to ensure that benefit planning and open enrollments happen in a structured and smooth way, ensures that employee benefit plans are serving the staff as well as the agency in a fiscally-responsible way.
· Ensure agency compliance with Equal Employment Opportunity, FMLA, FLSA and Americans with Disabilities Act, OSHA, as well as other state and federal personnel laws.
· Thought partner and leader in HR’s strategic initiatives including Recruitment, Wage Equity, Retention and Talent Management.
Department Operations:
· Participate in developing department goals, objectives, processes and systems.
· Evaluates reports, decisions and results of department in relation to established goals. Recommends new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed.
This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description.
MINIMUM REQUIREMENTS:
B.A Degree in Human Resources, Business Administration or similar field.
5 or more years of progressively responsible Human Resources experience preferably with non-profit, forward thinking, and diverse organizations.
Broad knowledge of federal, state and local labor laws, practices and procedures, and current best practice pertaining to personnel administration and development.
Strong Interpersonal skills including collaboration, adaptability, and emotional awareness
Ability to analyze and evaluate policies and operations and formulate recommendations. Ability to investigate complex human resources management problems.
Strong proficiency in MS Office, particularly Word and Excel, and experience administering and managing HRIS systems.
Must have previous experience working independently or with minimal supervision and managing multiple tasks and deadlines.
Strong attention to detail and follow-through required. Proven ability to communicate effectively, both verbally and in writing.
Ability to establish and build effective working relationships with leadership, co-workers, and the general public.
· Experience and credentials must comply with program contract requirements including but not limited to DSHS background check and must be at least 21 years of age.
PREFERRED REQUIREMENTS:
· Proficiency in using the ADP Workforce Now HRIS software.
· Professional in Human Resources (PHR) certification is strongly preferred.
CONDITIONS OF EMPLOYMENT:
· Valid state identification or passport.
Current TB Test.
Successful completion of pre-service training as may be required by contracting agency. Training will include: New Employee Orientation, CPR & First Aid, HIV & AIDS, CSEC and Right Response.
Computer software skills including Windows, Microsoft outlook, Microsoft Word and Microsoft Excel
Strong oral and written communication skills with good quality spelling, grammar and punctuation
High integrity when dealing with a broad array of cultures and restricted and/or confidential information.
Ability to accurately maintain and produce files, records, logs and reports.
Ability to maintain professional boundaries with staff while building trust and respect.
May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis.
Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.
PHYSICAL REQUIREMENTS:
Ability to perform range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.
King County Housing Authority
700 Andover Park West, Tukwila, WA, USA
Job Summary
About King County Housing Authority The King County Housing Authority (KCHA) is a national leader in providing innovative and effective housing solutions so that people and communities can prosper. Our vision is that all residents of King County have quality affordable housing. KCHA is the largest housing provider in the county, and annually, the agency serves over 55,000 low-income individuals. We transform lives through housing. KCHA is recruiting a talented professional who is knowledgeable about the rental housing industry; who is skilled at building strong cross-sector partnerships; and who is passionate about expanding housing opportunities for participants in KCHA's Housing Choice Voucher (HCV) program. The Owner Liaison position is an excellent opportunity for someone who is self directed, driven by results, and committed to the highest standards in public service. This position offers the ideal candidate the opportunity to join KCHA and build on KCHA's positive reputation in the community serving 12,000 households in partnership with approximately 3,000 owners throughout King County. Being authentic, flexible, and customer-focused are key principles necessary to be successful in this position. The position reports to the Director of Housing Choice Voucher Programs.
Essential Functions
This exciting opportunity will lead agency-wide efforts to effectively market the CV program to new and existing landlords and owners. The goal of this position is to expand the number of units available to families receiving rental assistance by:
Analyzing KCHA's leasing statistics, market data and other sources of information.
Developing, updating and managing high quality marketing materials and program information.
Organizing workshops and focus groups to effectively market program and educate managers/owners participating in the program.
Attending industry conferences and community meetings to conduct presentations and workshops.
Developing and maintaining a network of professional contacts in the property management and real estate industry.
Maintaining an in-depth knowledge of CV program rules and procedures.
Serving as the primary point of contact for property managers/owners concerns and complaints.
Developing recommendations to modify and update KCHA policies and procedures that improve customer service.
Negotiating and drafting formal MOUs on a case-by-case basis that provide preferred access to available units.
Conducting quick turnaround HQS inspections and rent reasonable studies as needed to secure units.
Administering and monitoring usage of flexible funding to assist families with rental application fees and security deposits.
Requires regular and frequent travel to conduct property site visits and meetings.
Click here for additional details regarding this job classification.
Qualifications and Competencies
Required Qualifications:
Associate's Degree in Business, Marketing, Communications, or closely related field AND
A minimum of three years of experience with public housing, property management, real estate, sales, or housing authority programs OR
An equivalent combination of experience and education that provides the necessary knowledge, skills, and abilities to perform the essential functions of this position.
Required Knowledge, Skills and Abilities:
Establishes and nurtures relationships with stakeholders, regularly inviting feedback and suggestions; works cooperatively with others as an active member of a team.
Applies effective written and verbal communication techniques to convey clear and timely messages to internal and external stakeholders; listens to people's ideas and concerns; has exceptional public speaking skills.
Analyzes problems, identifies alternative solutions, and implements recommendations; demonstrates critical, creative, and reflective thinking.
Works effectively and efficiently to provide quality service to satisfy service expectations; seeks ways to improve service delivery; demonstrates strong project management skills.
Takes responsibility for own work performance and balancing critical job requirements, initiating and completing work; manages time/conflict/stress; ability to work effectively under pressure in a fast paced environment.
Adapts to changing business needs, conditions, and work responsibilities; responds positively to change, embracing and using new practices or values.
Works effectively and positively with individuals of diverse cultural and socioeconomic backgrounds and educationally diverse populations; values diversity; treats other with respect.
Proficiency with MS Office to include Word, Excel, Outlook, and database software.
Special Requirements:
Consent to and pass a driver's and criminal records background check.
Must possess a valid driver's license and own or have access to a vehicle to regularly travel between work sites, or have an alternative reliable mode of transportation.
Position Information and Application Process
Application Requirements: To be considered for this opportunity, you must:
Complete the online application profile in its entirety.
Upload a cover letter that addresses how your experience and education qualifies you to perform the essential functions listed in the job announcement. (Cover Letter)
Salary & Benefits: The starting salary range for this position is $31.22 - $36.48 per hour. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance, life and long-term disability insurance plans, vacation, sick and personal leave, tuition reimbursement, and retirement benefits are also available. Physical Work Environment: Incumbent(s) must be able to meet the physical requirements of the classification and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in an office environment; the incumbent will frequently use standard office equipment including personal computers, telephone and related equipment. Work will require travel to KCHA and partner work locations. May work in a high-volume processing office with tight deadlines. Equal Opportunity: King County Housing Authority is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Job Summary
About King County Housing Authority The King County Housing Authority (KCHA) is a national leader in providing innovative and effective housing solutions so that people and communities can prosper. Our vision is that all residents of King County have quality affordable housing. KCHA is the largest housing provider in the county, and annually, the agency serves over 55,000 low-income individuals. We transform lives through housing. KCHA is recruiting a talented professional who is knowledgeable about the rental housing industry; who is skilled at building strong cross-sector partnerships; and who is passionate about expanding housing opportunities for participants in KCHA's Housing Choice Voucher (HCV) program. The Owner Liaison position is an excellent opportunity for someone who is self directed, driven by results, and committed to the highest standards in public service. This position offers the ideal candidate the opportunity to join KCHA and build on KCHA's positive reputation in the community serving 12,000 households in partnership with approximately 3,000 owners throughout King County. Being authentic, flexible, and customer-focused are key principles necessary to be successful in this position. The position reports to the Director of Housing Choice Voucher Programs.
Essential Functions
This exciting opportunity will lead agency-wide efforts to effectively market the CV program to new and existing landlords and owners. The goal of this position is to expand the number of units available to families receiving rental assistance by:
Analyzing KCHA's leasing statistics, market data and other sources of information.
Developing, updating and managing high quality marketing materials and program information.
Organizing workshops and focus groups to effectively market program and educate managers/owners participating in the program.
Attending industry conferences and community meetings to conduct presentations and workshops.
Developing and maintaining a network of professional contacts in the property management and real estate industry.
Maintaining an in-depth knowledge of CV program rules and procedures.
Serving as the primary point of contact for property managers/owners concerns and complaints.
Developing recommendations to modify and update KCHA policies and procedures that improve customer service.
Negotiating and drafting formal MOUs on a case-by-case basis that provide preferred access to available units.
Conducting quick turnaround HQS inspections and rent reasonable studies as needed to secure units.
Administering and monitoring usage of flexible funding to assist families with rental application fees and security deposits.
Requires regular and frequent travel to conduct property site visits and meetings.
Click here for additional details regarding this job classification.
Qualifications and Competencies
Required Qualifications:
Associate's Degree in Business, Marketing, Communications, or closely related field AND
A minimum of three years of experience with public housing, property management, real estate, sales, or housing authority programs OR
An equivalent combination of experience and education that provides the necessary knowledge, skills, and abilities to perform the essential functions of this position.
Required Knowledge, Skills and Abilities:
Establishes and nurtures relationships with stakeholders, regularly inviting feedback and suggestions; works cooperatively with others as an active member of a team.
Applies effective written and verbal communication techniques to convey clear and timely messages to internal and external stakeholders; listens to people's ideas and concerns; has exceptional public speaking skills.
Analyzes problems, identifies alternative solutions, and implements recommendations; demonstrates critical, creative, and reflective thinking.
Works effectively and efficiently to provide quality service to satisfy service expectations; seeks ways to improve service delivery; demonstrates strong project management skills.
Takes responsibility for own work performance and balancing critical job requirements, initiating and completing work; manages time/conflict/stress; ability to work effectively under pressure in a fast paced environment.
Adapts to changing business needs, conditions, and work responsibilities; responds positively to change, embracing and using new practices or values.
Works effectively and positively with individuals of diverse cultural and socioeconomic backgrounds and educationally diverse populations; values diversity; treats other with respect.
Proficiency with MS Office to include Word, Excel, Outlook, and database software.
Special Requirements:
Consent to and pass a driver's and criminal records background check.
Must possess a valid driver's license and own or have access to a vehicle to regularly travel between work sites, or have an alternative reliable mode of transportation.
Position Information and Application Process
Application Requirements: To be considered for this opportunity, you must:
Complete the online application profile in its entirety.
Upload a cover letter that addresses how your experience and education qualifies you to perform the essential functions listed in the job announcement. (Cover Letter)
Salary & Benefits: The starting salary range for this position is $31.22 - $36.48 per hour. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance, life and long-term disability insurance plans, vacation, sick and personal leave, tuition reimbursement, and retirement benefits are also available. Physical Work Environment: Incumbent(s) must be able to meet the physical requirements of the classification and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in an office environment; the incumbent will frequently use standard office equipment including personal computers, telephone and related equipment. Work will require travel to KCHA and partner work locations. May work in a high-volume processing office with tight deadlines. Equal Opportunity: King County Housing Authority is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
MiQ
New York, NY, USA
Head of Diversity & Inclusion Location: New York
Job Description
The Head of Diversity and Inclusion will support, manage and implement diversity and inclusion strategies and programs. The role reports to Global CEO.
JOB SCOPE
The ideal candidate for this position will have prior training and/or related experience, particularly in supporting diversity and inclusion programs and initiatives. The ideal candidate will have a proven track record of project management and ability to drive programs that support the organization's workforce diversity, inclusiveness, and retention opportunities. The candidate should possess strong analytical skills and ability to translate metrics, research, and trends into strategy. In addition to an ability to build and maintain positive relationships internally and externally, he/she must be a team player with excellent written and verbal communication skills.
Key responsibilities:
Serve as a subject matter expert and liaison to the business in developing strategic action to attract/develop/retain diverse talent, including building MiQ as a diversity brand of choice.
External analysis: bringing the best in class research of what diversity means, case studies of what great looks like.
Using external analysis to outline what great should look like (the goal at MiQ based on external benchmarking. This includes ingraining goal with MiQ’s history and USPs where possible.
Internal analysis: outlining where MiQ is currently based upon our data, providing insight on our biggest gaps, opportunities and what data we will track going forward to measure progress towards the goal.
Ensuring consistent and constant measurement of the selected metrics to track progress on the effectiveness of diversity initiatives and also the impact on business performance.
Identify, build, and sustain community partnerships to support corporate diversity and inclusion projects/plans/initiatives and business strategies.
Support Diversity and Inclusion Board with ideating and proposing initiatives to the Global CEO, CPO and CMO around recruitment, performance management and leadership development.
Support the HR and Marketing team in tactically implementing the above.
Partner with the global communications team to regularly communicate internal and external diversity and inclusion initiatives, events and progress.
Qualifications
● Minimum 10 years of prior training and/or related human resource experience.
● Proven, progressive experience and demonstrated effectiveness leading diversity and inclusion related initiatives and programs
● Proficient in Microsoft Office with an emphasis in Excel and PowerPoint
● Demonstrated ability to build strong relationships and interface effectively with all levels of the organization
● Project management skills with a demonstrated ability to multi-task in a fast-paced environment
● Strong verbal and written communication skills with experience in facilitation/presentation
● Strong, operational, communication, interpersonal and presentation skills, be a team player, manage multiple projects and possess a strong knowledge of diversity metrics and analytics.
Head of Diversity & Inclusion Location: New York
Job Description
The Head of Diversity and Inclusion will support, manage and implement diversity and inclusion strategies and programs. The role reports to Global CEO.
JOB SCOPE
The ideal candidate for this position will have prior training and/or related experience, particularly in supporting diversity and inclusion programs and initiatives. The ideal candidate will have a proven track record of project management and ability to drive programs that support the organization's workforce diversity, inclusiveness, and retention opportunities. The candidate should possess strong analytical skills and ability to translate metrics, research, and trends into strategy. In addition to an ability to build and maintain positive relationships internally and externally, he/she must be a team player with excellent written and verbal communication skills.
Key responsibilities:
Serve as a subject matter expert and liaison to the business in developing strategic action to attract/develop/retain diverse talent, including building MiQ as a diversity brand of choice.
External analysis: bringing the best in class research of what diversity means, case studies of what great looks like.
Using external analysis to outline what great should look like (the goal at MiQ based on external benchmarking. This includes ingraining goal with MiQ’s history and USPs where possible.
Internal analysis: outlining where MiQ is currently based upon our data, providing insight on our biggest gaps, opportunities and what data we will track going forward to measure progress towards the goal.
Ensuring consistent and constant measurement of the selected metrics to track progress on the effectiveness of diversity initiatives and also the impact on business performance.
Identify, build, and sustain community partnerships to support corporate diversity and inclusion projects/plans/initiatives and business strategies.
Support Diversity and Inclusion Board with ideating and proposing initiatives to the Global CEO, CPO and CMO around recruitment, performance management and leadership development.
Support the HR and Marketing team in tactically implementing the above.
Partner with the global communications team to regularly communicate internal and external diversity and inclusion initiatives, events and progress.
Qualifications
● Minimum 10 years of prior training and/or related human resource experience.
● Proven, progressive experience and demonstrated effectiveness leading diversity and inclusion related initiatives and programs
● Proficient in Microsoft Office with an emphasis in Excel and PowerPoint
● Demonstrated ability to build strong relationships and interface effectively with all levels of the organization
● Project management skills with a demonstrated ability to multi-task in a fast-paced environment
● Strong verbal and written communication skills with experience in facilitation/presentation
● Strong, operational, communication, interpersonal and presentation skills, be a team player, manage multiple projects and possess a strong knowledge of diversity metrics and analytics.
