Founded in 1990, ACT is a national leader in delivering consultative debt management, collection and business process outsourcing services for education, government, consumer and commercial clients.
Consistently ranked as a top-performing agency, ACT exceeds the highest standards in staffing, data security, innovative technology and ethical conduct to be both a valued partner and a conscientious employer. Through our consultative, respectful communications, we excel in resolving defaulted accounts while safeguarding our clients’ reputations and helping consumers recover a better financial future.
ACT continues to succeed by investing in our people and communities. The company offers an extensive array of employment benefits, and we encourage involvement in service activities and our charitable ACT Foundation. ACT includes 800 employees in five offices nationwide, and it is the flagship company of Account Control Technology Holdings, Inc., which employs 4,000 people in 19 offices.
Mission: ACT’s mission is to improve the long-term financial well-being of clients, consumers and employees.
In pursuit of our mission, ACT is guided by these Values:
- Work hard to be the best
- Adhere to high ethical principles
- Communicate with respect and empathy
- Make a difference for our clients and community
- Create a fun environment that inspires innovation