Equal Employment Opportunity (EEO) Program Manager

  • King County
  • Jun 08, 2019
Full time Government

Job Description


In 2018, Metro Transit was named Outstanding Public Transportation System among the nation's largest transit agencies. This award recognizes many achievements.  Into this award winning organization, we are hiring an EEO (Non-Discrimination) Program Manager who will be responsible for overseeing the central management of Metro's EEO (non-discrimination) program.

The EEO Program Manager for the Department of Metro Transit partners with Metro's EEO Officer and sets standards for the department-wide non-discrimination program.  This position oversees and conducts assessments and employment discrimination investigations as required by federal, state, local and departmental, laws, regulations and policies.  The EEO Program Manager serves the Metro employee community by helping to ensure that it is free of discrimination in employment policies and practices, thereby increasing the health and safety of our workforce.  It serves King County communities by administering the process for potential Title VI complaints and by working in partnership with employees, managers and supervisors and colleagues to ensure that Metro is a workplace free of discrimination and therefor able to provide world-class service.  This position is integral to supporting equity and social justice in the workplace and helps ensure that Metro is the employer of choice in the King County region and is a fabulous place to work for everyone. 

About King County and Metro:
As the only county in the United States named after Dr. Martin Luther King, Jr., Metro proudly seeks to live up to his principles and values of equity and social justice for all. King County is home to many diverse communities, and at Metro we cherish all that is unique about them. We seek to ensure that our services are culturally responsive to all communities within our service area. 

Metro is striving to build an enduring legacy of diversity and inclusion, equity and social justice, employee engagement, innovation, continuous improvement, safety, and environmental sustainability. King County government and Metro Transit have adopted a pro-equity agenda to advance this legacy.  We are actively developing the systems and standards necessary to achieve better outcomes for all of our residents and our employees. We are changing the way government delivers service--for example by actively engaging the people we serve in our planning processes. Through innovations like these Metro has won national recognition as a model of excellence.

At King County Metro Transit we believe:
Our diverse culture encompasses the unique perspectives, knowledge, skills and abilities, and the rich dimensions of identity each member of the Metro community brings to work every day. These perspectives and human dimensions are built through life experiences and membership in socially defined groups. The diverse experiences and perspectives of our employees help us serve King County residents in an equitable, and culturally responsive way.

Job Duties

This position is primarily responsible for the development and execution of Metro's EEO (nondiscrimination) Program including overseeing and conducting employment discrimination investigations in order to ensure the lack of discrimination in the workplace and increase diversity and the inclusion of all.  The position also administers Metro's process for potential Title VI complaints.

Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. The EEO Program Manager is expected to provide leadership, model and apply equity and social justice shared values, behaviors and practices across all of the job duties such as:

  • Partner with Metro's EEO Officer to lead and manage the development of best practices, standard work, and new initiatives, to enhance the effectiveness of the EEO program.
  • Provide leadership in periodic grant review processes, EEO Program Reports and on-site reviews required by federal funding agencies.
  • Design and implement internal monitoring and reporting systems to measure program effectiveness.
  • Provide oversight and guidance to Metro managers, supervisors and staff in order to advance compliance with non-discrimination laws, regulations and policies;
  • Conduct and oversee employment discrimination fact-finding investigations and preparation of associated reports.
  • Provide department wide education, training and technical assistance (including on investigative methods and techniques) to ensure compliance with governing laws, regulations and policies.
  • Gather and analyze data (quantitative and qualitative)  in order to identify notable trends and to report to employees, Metro leadership and other stakeholders in a meaningful way which increases understanding and commitment to  non-discrimination, diversity and inclusion and equity & social justice.
  • Partner effectively with the County's Office of Equity & Social Justice, Office of Civil Rights and agencies from which Metro is a subrecipient of federal funds.
  • Partner with King County's Office of Civil Rights, unions and other internal and external stakeholders to ensure Metro is a workplace free of discrimination as required by law and that it is a diverse, and inclusive work environment for everyone.
  • Assist in the identification and securing of resources to support post-investigation workplace repair for affected work teams and groups.
  • Help all employees to recognize and embrace the important role they each play in achieving the overall agency goals of non-discrimination, diversity and inclusion
  • Administer Metro's Title VI complaint process.
  • Other duties as assigned.

Experience, Qualifications, Knowledge, Skills

We are looking for candidates who meet the following minimum qualifications:

  • Have three years of increasingly responsible technical and leadership experience in developing and implementing policies and practices to advance non-discrimination, racial justice and the advancement of equitable workplace cultures characterized by diversity and authentic inclusion, OR a combination of education, training, and/or professional or life experience which provides the equivalent background required to effectively perform the work of this position.
  • Advanced knowledge and experience related to designing and implementing EEO programs and performing and overseeing employment discrimination investigations.
  • Ability to build and sustain trust-based relations with people from all cultures & backgrounds and interact and influence effectively across all levels of positional authority within a large, complex, highly unionized organization.
  • Ability to create and facilitate open dialogue such that multiple and diverse perspectives and style are heard and respected.
  • Comfort with identifying and interrupting discriminatory and other oppressive or marginalizing behaviors in a manner which ceases the behavior and simultaneously increases awareness and learning.
  • Understanding of unconscious bias and how it can influence hiring and other workplace decisions.
  • High integrity, exhibit strength with composure, possess a good sense of self, knowing personal strengths, weaknesses and biases and the impacts of these on others.
  • The proven ability to facilitate difficult conversations related to power and privilege, particularly related to race and other protected classes.
  • Leadership courage and the ability to identify and take steps necessary to ensure that all in the Metro employee community have equitable opportunities to reach their full potential.
  • Ability to manage and oversee multiple projects and tasks simultaneously.
  • Experience addressing high confidential and sensitive issues effectively.
  • Experience working independently and as a part of a team in a fast paced work environment with changing priorities.

In addition, the most competitive candidates will possess the following desired qualifications:

  • Have an advanced understanding of and commitment to continuously learning about and addressing systems of institutional and systematic racism, power and privilege within the context of the United States history.
  • Are skilled in designing systems that address and dismantle institutional/systemic racial and other types of oppression in the workplace.
  • Are highly skilled in engaging in conversations about systems of power and privilege and centering pro-equity  in a way that normalizes these discussions and invites all people in.
  • Have advanced facilitation and/or mediation skills to resolve challenging situations in the work environment related to bias, discrimination and other attitudes and actions which detract from a truly inclusive work environment.
  • Have experience creating equitable workplaces including the use of post investigation restorative workplace practices.
  • Have the proven ability to lead and deliver desired outcomes and demonstrate advancement through the use of performance measures.
  • Utilize project management tools and strategies to manage multiple projects.
  • Are experienced working with employees or communities with English as a second language.

Note: Candidates are encouraged to translate life experiences to show how they meet required experience, knowledge, education and skills.

Supplemental Information

Who May Apply
This position is open to all King County employees and the general public. 

Work Schedule
The typical workweek is 40 hours per week, Monday-Friday and may require occasional evening and/or weekend work.  This position is exempt from the provisions of the Fair Labor Standards Act, and is not overtime eligible.

Forms and Materials Required
An online employment application, résumé and cover letter are required. 

Contact Information
For more information regarding this recruitment, please contact Taniya Rai at Taniya.Rai@kingcounty.gov or 206-477-8682.

Selection Process
The most competitive candidates will be invited to one or more interview(s).  Skype options are available for out-of-state candidates for the first-round interview only. Final interview must be in person.

Union Membership
This position is non-represented.

Class Code: 2340100

King County Metro Transit is an Equal Opportunity Employer and values diverse perspectives, life experiences, and differences. King County Metro encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, people of all ages, and veterans. We are committed to being equitable and fair in providing equal access to opportunities for all.