Learning and Development Partner

  • King County Housing Authority
  • 600 Andover Park West, Tukwila, WA, USA
  • Sep 23, 2019
Full time Government Human Resources Other Training

Job Description

Job Summary

This position is open until filled; however, to ensure consideration applications should be submitted by October 9, 2019 at 4:30 p.m.

Possibilities like this don't present themselves every day. The Learning and Development Partner is an ideal opportunity for someone looking to take the next step in their training career. This is a new position responsible for assisting in the design, deployment, and measurement of impact of scalable learning solutions.

In this position, you will have the opportunity to work in a diverse organization committed to building an inclusive culture: one that values excellence, integrity, teamwork, trust, communication, and consistency. If you are a dedicated and passionate HR professional who wants to work hard with a team who laughs a lot, strives to balance conflict and stress with grace and gratitude, and embraces change with open arms, this could be the job for you.

King County Housing Authority (KCHA), an independent municipal organization is a high performing nationally recognized leader in affordable housing. To learn more about KCHA and our Mission visit this link.


This role will involve the collaborative development of KCHA's larger learning and development strategy; enhancing existing learning programs and the related training, tracking and administration; and developing new solutions.  The successful candidate will have the opportunity to own learning solutions from end-to-end by managing the daily activities and delivery of agency wide learning programs and leadership development activities. The ideal candidate will be comfortable working on multiple projects in a fast-paced environment, and navigating a high degree of ambiguity.

The Learning and Development Partner will: 

  • Engage in the development of an Agency wide sustainable, strategic approach to learning and development.
  • Develop and implement specific learning objectives, policies, and priorities that encompass leadership and skill development needs.
  • Identify and assess future and current training needs through job analysis, career pathing, and consultation with agency leadership and line management.
  • Develop and deliver a variety of training tools for learners that may include interactive job aids (orientation and onboarding), learning assessments, On-the-Job Training guides, and train-the-trainer curriculum.
  • Conduct training evaluations to identify training success, agency impact, return on investment and areas of improvement.
  • Develop and facilitate, or research and secure instructor led training, team buildings, strategic planning, coaching and mentoring sessions. Integrate E-learning, and other modalities of training as needs are identified.
  • Administrative responsibilities for associated programs, staff training completion tracking, and training vendor contracts.
  • Remain current and knowledgeable of industry standards, new trends and developments in the field of corporate training, leadership and organizational development; incorporate new developments as appropriate into programs.
  • While the primary work location will be in Tukwila, the Training and Development Program Manager will be providing training to staff at KCHA properties and sites throughout King County; travel will be required (as needed).

Click here for additional details regarding this position's classification specification.

Qualifications and Competencies

Required Qualifications:

  • Bachelor's Degree in Training and Development Management, Organizational Development, Human Resources or closely related field AND
  • A minimum of five years of experience with corporate training, curriculum development, and/or coaching and facilitation OR
  • An equivalent combination of experience and education that provides the necessary knowledge, skills, and abilities to perform the essential functions of this position.

Required Knowledge, Skills and Abilities:

  • Demonstrates a deep knowledge of business practices and leadership theory.
  • Ability to measure and assess staff training needs.
  • Applies effective written and verbal communication techniques to convey clear and timely messages to internal and external stakeholders; listens to people's ideas and concerns; has exceptional public speaking skills.
  • Analyzes problems, identifies alternative solutions, and implements recommendations; demonstrates critical, creative, and reflective thinking. 
  • Establishes and nurtures relationships with stakeholders, regularly inviting feedback and suggestions; works cooperatively with others as an active member of a team.
  • Works effectively and efficiently to provide quality service to satisfy service expectations; seeks ways to improve service delivery; demonstrates strong project management skills.
  • Takes responsibility for own work performance and balancing critical job requirements, initiating and completing work; manages time/conflict/stress; ability to work effectively under pressure in a fast paced environment.
  • Adapts to changing business needs, conditions, and work responsibilities; responds positively to change, embracing and using new practices or values.
  •  Work effectively and positively with individuals of diverse cultural and socioeconomic backgrounds and educationally diverse populations; values diversity; treats other with respect. 
  • Proficiency with MS Office to include Word, Excel, Outlook, and database software.

Special Requirements:

  • Consent to and pass a driver's and criminal records background check.
  • Must possess a valid driver's license and own or have access to a vehicle to regularly travel between work sites, or have an alternative reliable mode of transportation. 

Position Information and Application Process

Application Requirements:
To be considered for this opportunity, you must:

  • Complete the online application profile in its entirety.
  • Upload a cover letter that addresses how your experience and education qualifies you to perform the essential functions listed in the job announcement. (Cover Letter)
  • Upload a detailed résumé of all educational and professional experience. (Résumé)

Salary & Benefits:
The starting salary range of this position is $73,062 - $95,000 annually.  A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance, life and long-term disability insurance plans, vacation, sick and personal leave, reduced tuition, and retirement benefits are also available.

Physical Work Environment:
Incumbent(s) must be able to meet the physical requirements of the classification and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed primarily in an office environment with travel between work sites as needed. Incumbents frequently use standard office equipment including personal computers, telephone and related equipment.  Work may require high volume processing with tight deadlines.

Equal Opportunity:
King County Housing Authority is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.