Director of Research & Evaluation

  • King County Housing Authority
  • Oct 15, 2019
Full time Management Other Research

Job Description

Job Summary

This position is open until filled; however, to ensure consideration applications should be submitted by November 1, 2019 at 4:30 p.m.

KCHA is seeking an experienced professional to lead the agency's research and evaluation activities, including oversight of program assessment and learning, and development and implementation of research projects and partnerships. Ideally, this individual will have solid academic background, significant experience conducting research and evaluation, and experience working in program implementation and management. The ability to translate complex findings into plain English and make practical program and policy recommendations is crucial.  The individual who assumes this role will be adept at helping others understand why and how data can be most helpful to them in operating programs. In addition, this person's vision, deep commitment to social justice, inclination toward continuous improvement, and her/his/their client-centered focus will assist in more fully integrating this function into and throughout the organization.

King County Housing Authority (KCHA), an independent municipal organization is a high performing nationally recognized leader in affordable housing. To learn more about KCHA and our Mission visit this link.


The Director of Research and Social Impact will: 

  • Develop an overarching vision for the role of research, evaluation and learning within the organization in addition to developing a learning agenda for assigned initiatives.
  • Develop and lead implementation of KCHA's research agenda to foster and support applied research partnerships that answer operational questions and enrich the evidence base on affordable housing.
  • Use research, analysis, and evaluation findings to develop policy and program recommendations for senior and middle agency management, the Board of Commissioners, and external partners and policymakers.
  • Develop and manage processes, learning formats, and communication tools to ensure research, measurement, analysis, and evaluation results are disseminated in practical and actionable formats for staff at all KCHA levels.
  • Lead data management and analytic efforts to ensure robust data practices to be used to inform agency policy and practice. 
  • Provide leadership and recommendations for emergent agency strategies and policy initiatives, including grant development, writing and idea synthesis, and internal and external stakeholder engagement.
  • Mentor and support the research and evaluation team including hiring and staff planning, providing training, direction and oversight to individual staff, and ensuring completion of individual and team workplans and initiatives.
  • Direct KCHA's measurement and evaluation activities for Moving to Work (MTW) pilots and other initiatives to ensure robust evidence and learning to inform program and policy scaling, pivots, and other adjustments. 
  • Oversee, plan, and monitor the research and evaluation division budget, including management and reporting of third-party grants received as well as use of MTW block grant authority.

Click here for additional details regarding this position's classification specification.

Qualifications and Competencies

Required Qualifications:

  • Bachelor's Degree in Public Policy, Evaluation Science, Sociology, Applied Statistics or closely related field, Master's Degree preferred AND
  • A minimum of six years of experience with applied research strategy and/or design and implementation, policy analysis, program evaluation and measurement OR
  • An equivalent combination of experience and education that provides the necessary knowledge, skills, and abilities to perform the essential functions of this position.

Required Knowledge, Skills and Abilities:

  • Exceptional program management skill including the ability to prioritize and handle multiple projects simultaneously.
  • Experience supervising staff including coaching, mentoring, and providing strong leadership in a dynamic work environment. 
  • Knowledge of affordable housing policy and research and/or knowledge of related social policy arenas such as homelessness, health, education, or other areas.
  • Contributes to a work environment that embraces and appreciates diversity; values organizational diversity; treats others with respect; promotes cooperation.
  • Knowledge of and familiarity with analytic software programs such as Stata, Tableau, and or GIS; proficiency with MS Office to include Word, Excel, Outlook, and database software.
  • Applies effective written and verbal communication techniques to convey clear and timely messages to internal and external stakeholders; listens to people's ideas and concerns; has exceptional public speaking skills.
  • Analyzes problems, identifies alternative solutions, and implements recommendations; demonstrates critical, creative, and reflective thinking. 
  • Establishes and nurtures relationships with internal and external stakeholders, regularly inviting feedback and suggestions; works cooperatively with others as an active member of a team.
  • Works effectively and efficiently to provide quality service to satisfy service expectations; seeks ways to improve service delivery; demonstrates strong project management skills.
  • Takes responsibility for own work performance and balancing critical job requirements, initiating and completing work; manages time/conflict/stress; ability to work effectively under pressure in a fast paced environment.
  • Adapts to changing business needs, conditions, and work responsibilities; responds positively to change, embracing and using new practices or values.
  • Collaborative team player that is at ease working with multiple and diverse stakeholders and who brings enthusiasm, curiosity, humility, and humor to their work.

Special Requirements:

  • Consent to and pass required assessments.
  • Consent to and pass a driver's and criminal records background check.
  • Must possess a valid driver's license to regularly travel between work sites, or have an alternative reliable mode of transportation. 

Position Information and Application Process

Application Requirements:
To be considered for this opportunity, you must:

  • Complete the online application profile in its entirety.
  • Upload a cover letter that addresses how your experience and education qualifies you to perform the essential functions listed in the job announcement. (Cover Letter)
  • Upload a detailed résumé of all educational and professional experience. (Résumé)

Salary & Benefits:
The starting salary range of this position is $90,000 - $120,000 annually.  A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance, life and long-term disability insurance plans, vacation, sick and personal leave, reduced tuition, and retirement benefits are also available.

Physical Work Environment:
Incumbent(s) must be able to meet the physical requirements of the classification and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed primarily in an office environment. Incumbents frequently use standard office equipment including personal computers, telephone and related equipment.  Work entails high volume processing with tight deadlines.

Equal Opportunity:
King County Housing Authority is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.