This position is open until filled; however, to ensure consideration applications should be submitted by December 13, 2019 at 4:30 p.m. Do you enjoy finding solutions to some of society's most challenging and complex problems, such as homelessness? Are you always thinking of newer, better ways of doing things? Are you a self-starter always driving to execution? If your answer to these questions is an enthusiastic "yes" then please keep reading! The Administrative Program Manager is an excellent opportunity for an experienced and talented professional to lead efforts to implement, manage and improve supportive housing programs that serve highly vulnerable people including those experiencing homelessness. The person in this position should be highly skilled at facilitating cross-sector, multi-disciplinary teams toward results; lead program planning, implementation and ongoing program management; comfortable public speaker/presenter; experienced at analyzing and interpreting data, regulations and policy; supervising and leading a cohesive team of professionals working towards social impact through supportive housing programs. The Administrative Program Manager reports to the Senior Director of Homeless Housing Initiatives. The Homeless Housing Initiatives Department currently works with over 40 local non-profit organizations and systems of care to provide oversight of over 4,000 units of supportive housing using variety of rental assistance models (i.e. tenant-based, project-based, Public Housing, and locally designed programs) designed to address the varying needs of people experiencing homelessness. King County Housing Authority (KCHA), an independent municipal organization is a high performing nationally recognized leader in affordable housing. To learn more about KCHA and our Mission visit this link. WHAT YOU WILL DO: The Administrative Program Manager will:
- Lead and facilitate cross-system, organizational, and department teams to develop, implement and manage supportive housing programs. Work may include planning and facilitating meetings; developing work plans, timelines, program logic, tracking methods, and reports; and preparing and presenting about programs to senior and mid-level management and the general public.
- Lead the development of and oversee partnership agreements (contracts and memorandums of agreements) that govern supportive housing programs and Project-based Assistance. Work may include collaborating with cross-system, organizational, and department Managers to draft contract timelines scope of work, exhibits, forms, performance benchmarks, and budgets; analyze procurement methods to ensure compliance with applicable regulations and procurement policies.
- Use research, analysis and evaluation findings to develop policy and program recommendations for senior and mid-level management, external partners and policy makers.
- Mentor and support assigned staff including hiring, evaluating and staff planning, providing training, direction and oversight to individual staff and ensuring completion of individual and team work plans and assignments.
- Monitor and report on department initiatives, programs, work plans, budgets (including contract budgets), grant funds, program utilization and outcomes.
- Provide technical assistance, problem solving and training to staff and external contractors on various policies, regulations and procedures applicable to supportive housing programs.
- Lead and support special projects and assignments. Work may include research, analyzing data, policies and regulations, developing high level professional correspondence and presentations, contributor to grant applications, drafting agency wide policy changes, proposing new ideas and MTW initiatives and represent KCHA various stakeholder meetings and committees and at local and national conferences.
Click here for additional details regarding this position's classification specification.
Qualifications and Competencies
- Bachelor's Degree AND
- A minimum of three years of professional work experience in supportive/affordable housing, program development, program management, homeless services OR
- An equivalent combination of experience and education that provides the necessary knowledge, skills, and abilities to perform the essential functions of this position.
Required Knowledge, Skills and Abilities:
- Exceptional program management skills including the ability to prioritize and handle large bodies of work with competing deadlines simultaneously, working effectively and efficiently to provide quality service delivery.
- Exceptional facilitation skills that drive to action and results, including the ability to facilitate groups of people with divergent opinions.
- Strategic thinker who is able to develop ideas while not losing sight of the details when implementing through teamwork and collaboration.
- Experienced and confident communicator that demonstrates excellent verbal, written, and presentation skills; exhibits astute interpersonal skills and diplomacy.
- Ability to develop and nurture partnerships with a wide variety of internal and external stakeholders, regularly inviting feedback and suggestions; working diplomatically and cooperatively with others.
- Experienced supervising staff to include coaching, mentoring, evaluating and providing strong leadership to support employees in achieving goals and objectives in a dynamic and regulated work environment.
- Knowledge of and the ability to analyze and evaluate problems, data, policy, regulations, and programs with critical, creative and reflective thinking to identify solutions and improved methods to achieving goals and objectives.
- Contributes to a work environment that embraces and appreciates diversity; values organizational diversity; treats others with respect; promotes cooperation.
- Collaborates as a team player that is at ease working with multiple and diverse stakeholders and who brings enthusiasm, curiosity, humility and humor to their work.
- Takes responsibility for own work performance and balancing critical job requirements, initiating and completing work; manages time/conflict/stress; ability to work effectively under pressure in a fast paced environment.
- Adapts to changing business needs, conditions, and work responsibilities; responds positively to change, embracing and using new practices or values.
- Consent to and pass a driver's and criminal records background check.
- Must possess a valid driver's license to regularly travel between work sites or have an alternative reliable mode of transportation.
Position Information and Application Process
Application Requirements: To be considered for this opportunity, you must:
- Complete the online application profile in its entirety.
- Upload a cover letter that addresses how your experience and education qualifies you to perform the essential functions listed in the job announcement. (Cover Letter)
- Upload a detailed résumé of all educational and professional experience. (Résumé)
Salary & Benefits: The starting salary range of this position is $74,670 - $90,000 annually. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance, life and long-term disability insurance plans, vacation, sick and personal leave, reduced tuition, and retirement benefits are also available.
Physical Work Environment: Incumbent(s) must be able to meet the physical requirements of the classification and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in an office environment. Incumbents frequently use standard office equipment including personal computers, telephone and related equipment. Work may require high volume processing with tight deadlines.
Equal Opportunity: King County Housing Authority is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.