Yakima Operations Manager

  • Northwest Harvest
  • Jul 14, 2020
Full time Distribution-Shipping Other Supply Chain Warehouse

Job Description


This position is responsible for the safe, efficient and productive operations of the Yakima Warehouse and for developing and maintaining collaborative relationships within the local community and our partner organizations to further Northwest Harvest mission and business goals. Management responsibility includes ensuring compliance with health, safety, employment, transportation and other regulations as well as with Northwest Harvest policies and procedures. This position is also responsible for participation in statewide agency initiatives and strategic leadership for the operations team and may support operations in other areas. 

 This role engages in cutting hunger rates in half by 2028 through effective warehouse management while actively and collaboratively empowering the professional lives of NWH employees to be challenging and fulfilling. 



Supervision and planning - 40% 

  • Ensure adequate staffing and other resources are available to safely and efficiently meet business operations on-time and within budget
  • Directly or indirectly, manage the work of all employees assigned to work in the Yakima warehouse
  • Performannual performance evaluations for direct reports 
  • Scheduleincoming trucks from vendors, donors and transfers from other NWH locations 
  • Create food distribution orders for distribution planning
  • Provide information to the budgeting process 
  • Participate inthe development and tracking of the strategic plan 
  • Participates in agency strategic initiativesand statewide operations projects 
  • Creates and manages Yakima’sexpense and food budgets 
  • Collaboratewith others within the organization for continuous improvement of systems, strategies and processes 

Safety and security - 10% 

  • Primary contactregarding on site security and safety 
  • Ensure compliance withOSHA, WSHA, and DOT, and Food Safety requirements in coordination with warehouse staff regarding safe warehouse practices 
  • Implements and monitors QA program for the warehouse
  • Ensures ongoing safety meetings and adherence to agency safety policies

General Maintenance Oversight - 10% 

  • Coordinate equipment, vehicle and facilities repairs with vendors,landlord or supervisor 
  • Ensure overall facility sanitation in accordance with WSDA licensing 

Procurement - 20% 

  • Work with Procurement Director and Agriculture Relations Specialist to develop current and potential agriculturalrelationships for procurement opportunities 
  • Identifyand contract with vendors for operations/warehouse services 
  • Oversee the operations food rework strategy for the warehouse  

Reporting and Data Management - 20% 

  • Ensure accurate and timely recordkeeping and reporting of all warehouse activities
  • Maintains inventory integrity,accounts for inventory variances and reconciles inventory 
  • Monitordonation input 
  • Create bank deposits and sends information to Database Coordinator, Community Engagement Specialistand Director of Donor Relations 
  • Create spreadsheets/uses CERES reports for supervisor to use in allocation of purchased products and specialty items
  • Performs other duties as assigned

Equity and Inclusion 

  • Demonstrate the initiative to learn and enhance skills that promote anti-racism, cultural competency and an understanding of oppression and its impact.
  • Participate in intentional learning efforts, including events relating to understanding and dismantling institutional racism and building cultural competency.



Internal:  Frequent contact with leadership and staff. Communicate daily to ask questions, receive and provide information, discuss HR issues, explain or interpret HR policies and practices, and provide direction and support leaders and staff in regard to HR issues. 

External:  Regular contact with stakeholders, vendors, and professional associates and networks. 



A combination of the real-life experience, education, and training listed below which provides an equivalent background to perform the work of this position. 

Knowledge of: 

  • Strong knowledge of warehouse equipment/mechanical abilities
  • Knowledge of WMS and ERP systems and platforms
  • Demonstrated community outreach experience
  • 7 years warehouse management experience
  • Non-profit experience
  • Valid Washington State Driver License 
  • Good work history, clean driving record
  • Understanding basic accounting principles and procedures
  • Proficient in Microsoft Office
  • Excellent communication skills and demonstrated writing skills
  • Organizational skills with high attention to detail
  • Experience with inventory databases
  • Experience working with a statewide organization at a leadership level


Ability To: 

  • Understand individuals who have experienced poverty or food insecurity.
  • Demonstrate interest andcommitment to supporting equity and inclusion for members of historically marginalized groups including racial and ethnic minorities, LGBTQ populations and people living with disabilities. 
  • Establish and maintain effective working relationships with staff and leadership to assure a high degree of mutual accountability.
  • Analyze issues, synthesize information, make decisions and learn from mistakes.
  • Communicate effectively, orally and in writing, including the ability to listen effectively and to explain complex issues and applicable legal requirements, policies, and procedures to staff and leaders.
  • Ask questions to understand the merits of different approaches and shift strategies in response to demands of a situation.
  • Ability to work in demanding situations on tight deadlines
  • Ability to multitask in afast-paced environment 
  • Ability to anticipate problems and create solutions in advance
  • Able tolift up to 50 pounds repeatedly with or without reasonable accommodation  
  • Able to travel extensively around the state



5-7 plus years of progressively responsible experience in management, operations, and leadership or is preferred. Experience in a nonprofit organization is desired but not required. 


Bachelor’s degree in business administration, liberal arts or other related field is preferred or equal combination of experience and education.  



Proven experience as a LEAN practitioner 



The information presented indicates the general nature and level of work expected of employees in this classification.  It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics. 


Northwest Harvest offers a competitive salary and generous benefits which include but are not limited to paid time off, health/vision/dental insurance, and 401(k) retirement plan. 

Pay range for this position is $62,000- $71,000  negotiable 



Northwest Harvest (NWH) is committed to equal opportunity for all employees and applicants.  NWH does not discriminate with regards to hiring, assignment, promotion or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information or any other status protected under local, state or federal law.  

In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions.