Optimove is the Science-First Relationship Marketing Hub. We’re obsessed with what drives customer behavior and strive to provide our clients the solution to foster long-lasting customer relationships.
Optimove is looking for a Customer Success Manager to join our New York team. Our CSMs fill a dynamic and essential client-facing role, interacting collaboratively with clients, project managers and software developers to deliver outstanding results. Dedicated to our clients' success and satisfaction, the Customer Success team serves as the main point of contact with our valued customers. While it is not a sales role, it requires highly-effective management and people skills coupled with robust analytical capabilities. The CSM is a valuable member of the customer-facing team and the position is one which brings with it an excellent opportunity to learn and grow within a lively and challenging environment.
Optimove is an equal opportunity employer. Two thirds of our managers were promoted from within. If you’re looking to develop your career, get acknowledged for your efforts, and work with dedicated people who love what they do, you’ve come to the right place.