$27.66 - $32.33 Hourly
The King County Housing Authority (KCHA) is a national leader in providing innovative and effective housing solutions so that people and communities can prosper. Our vision is that all residents of King County have quality affordable housing. KCHA is the largest housing provider in the county, and annually, the agency serves over 55,000 low-income individuals.
We transform lives through housing.
We are recruiting for a talented, detail oriented, and customer service focused Senior Housing Specialist based in Tukwila, WA. This is an excellent opportunity for someone who thrives in a fast paced environment, enjoys working with diverse customers, and is committed to the highest standards in public service. Multiple positions may be filled through this process.
The ideal candidate will be:
This position supports the Housing Choice Vouchers Program. Excellent communication skills will be important as the individual selected for will be relied upon to advise clients, landlords and other housing employees on housing policies, procedures, and requirements. Other important duties will include auditing case files for accurate, consistent application of program policies, procedures, and regulations and checking accuracy of housing assistance payments/tax credit certifications. This role will is responsible for conducting reviews of suspected program violation or fraud. In some cases, this role acts as lead case manager and will provide assistance to landlords and tenants to resolve financial and housing issues, negotiates rents, and recommends termination of services, if necessary. May mediate claims between tenants and landlords.
QUALIFICATIONS AND COMPETENCIES:
Required Knowledge, Skills, and Abilities:
POSITION INFORMATION AND APPLICATION PROCESS:
To be considered for this opportunity, you must:
Salary & Benefits:
The starting salary range for this position is $27.66 - $32.33 per hour. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance, life and long-term disability insurance plans, vacation, sick and personal leave, tuition reimbursement, and retirement benefits are also available.
Physical Work Environment:
Incumbent(s) must be able to meet the physical requirements of the classification and have mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the functions performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed primarily in an office environment; the incumbent will frequently use standard office equipment including personal computers, telephone and related equipment. Work will require travel to KCHA and partner work locations. May work in a high-volume processing office with tight deadlines.
King County Housing Authority is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.