Site Manager III – $1,500 Sign-on Bonus!

Job Details

Job Type

Full-time

Description

Site Manager III – Graham Terry -$1,500 Sign-on Bonus!

Full-time, Non-Exempt

Salary range: $28.36 to $31.34 DOE

Denny Regrade, WA • Property Management

Building Summary

Graham / Terry is located in the heart of the Denny Regrade. Graham / Terry Apartments is 121 tax credit units, comprised of studio and one bedroom units, serving the 40-50% Area Median income. 

Work Location

Graham Terry

2014 Terry Ave, Seattle, WA 98121, USA

Work Schedule

Full-time, Monday-Friday/40 hours per week with flexibility to work schedules to accommodate leasing needs, including weekends and evenings.

Position Summary:

Oversee all aspects of managing building, promoting a “sense of community” among residents with activities and services, working to solve problems and facilitate a responsible and positive community. Complete leasing and move in tasks in accordance with Bellwether policies. Utilizing property management software, collect rent and monitor resident accounts. Complete initial and ongoing certification of residents as prescribed by Bellwether procedures. Work in collaboration with the Facilities Department to coordinate work orders, preventative maintenance, and unit turnover. Supervise the Assistant Site Manager. Act as liaison to agencies providing referrals and case management to the residents. 

Essential Job Duties:

• Provide professional, responsive, caring, and knowledgeable interactions with applicants and residents. Always seek to resolve complaints or client concerns, treating all parties in a respectful and helpful manner, regardless of their behavior.
• Collect rents, monitor delinquencies, and assist the Portfolio Manager with eviction procedures, as necessary.
• Perform light cleaning duties as needed including grounds pick-up, vacuuming hallways, and keeping common amenity rooms and lobby areas clean and free of trip hazards.
• Manage all aspects of leasing vacant units including marketing, showing units, and assisting applicants to accurately complete rental applications and provide required supporting documentation.
• In conjunction with the Compliance Department, qualified applicants according to Bellwether’s screening criteria and building-specific income restrictions.
• Conduct annual recertification of resident’s income and overall eligibility to maintain compliance with funder regulatory agreements.
• Supervise and mentor the Assistant Site Manager. Conduct employee  reviews per Bellwether’s policies.
• Collaborate with the Facilities Management Department to coordinate work orders, preventative maintenance, and unit turnover work.
• Collaborate with Resident Services team to provide resources and referrals to residents.
• Create a sense of community among residents, coordinating and engaging in regular events.
• Champion and cultivate an  inclusive work environment.
• Other duties as assigned.

Requirements

Minimum Requirements: 

· 3+ year’s prior apartment management or leasing experience. Equivalent education/experience may be substituted for stated requirements.

· 1+ year experience directly supervising staff.

· Proficient in Microsoft Office applications including Word, Excel, and Outlook.

· Excellent written and verbal communication skills. Ability to communicate clearly and concisely, both verbally and in writing. 

· Ability to exercise discretion and confidentiality at all times. 

· Experience applying fair housing laws and local landlord/tenant laws.

· Customer service aptitude including problem-solving skills and the ability to respond quickly and tactfully to both internal and external customer requests. Positive attitude a must.

· Ability to work independently and as part of a team. 

· Dependable, highly motivated, accurate, detail-oriented, and organized individual skilled at meeting deadlines and producing high quality work.

· Experience handling money or performing rent collection.

· Experience working with Yardi property management software or equivalent.

Desired Qualifications:

· Previous affordable housing compliance experience that demonstrates knowledge of initial and annual certification process, including reviewing and interpreting background screening reports and calculating household income.

· Completion of WSHFC Fundamentals and advanced training workshops.

· Experience with Seattle Housing Authority Section 8 Project and Tenant-Based programs.

· Experience working with Yardi or equivalent property management software.

· Demonstrated ability to build effective partnerships with community constituencies and social service agencies. 

· Experience working with social service programs for diverse populations and making referrals as appropriate. 

· Prior experience working with a 55 or older population and/or seniors who are aging in place.

· Prior cleaning and light maintenance experience in a work environment 

· Bilingual in English/Spanish, English/Tigrinya or English/Amharic. 

· Must be able to perform non-repetitive lifting of at least 25 lbs.

Other Job Requirements: 

· A willingness to learn about one’s own prejudices and biases.

· An ability to work toward equal status relationships with people who are different.

· An ability to question personal assumptions about the skills and competencies of employees who are different.

· A desire to learn as much as possible about how one’s own culture is different from others, and how that contributes to a particular way of viewing self and others.

· An ability to take risks to communicate with people from other cultures.

· An ability to learn from mistakes made in trying to communicate with people of other cultures.

· Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds

· Personal or professional experience in anti-oppression work

· Commitment to anti-racism and dismantling institutional and systemic racism.

What we offer!

We offer competitive compensation and a comprehensive benefits package including:

• Starting hourly wage $28.36 to $31.34 depending on experience
• In honor of Diversity and Inclusion, BW employees receive 10.5 holidays per year to elect of their own choosing. Note: the number of days is prorated the first year of employment based on time of start and average hours worked for non-exempt      (hourly) employees
• 24 days of paid time off in the first year of employment (for all employees working over 20 hours per week)
• 403(b) retirement plan with immediate eligibility for employee contributions and employer matching  after 15 months of service
• Health, dental, and vision insurance plans, with FSA / employer-funded HSA
• Long-term disability insurance  and employer-paid life insurance
• Commuter benefits
• Professional Development and  Job Training Resources
• Flexible / Remote work schedules for some positions

To view our full benefits package, visit www.mybellwetherhousing.com

Bellwether Housing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We value having employees whose skills, experience and background reflect the diverse populations we serve. We are dedicated to building a diverse workplace, where employees feel a sense of belonging and are valued for their contributions and the unique perspectives they bring.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.