Director of Resident Services

Job Summary

Effective December 1, 2021, the King County Housing Authority has instituted a COVID-19 Vaccination Requirement Policy that requires all regular, part-time, and temporary employees be fully vaccinated against COVID-19 for the health and safety of its workplace and community.  Newly hired employees must provide proof to KCHA Human Resources after an offer of employment has been made and before their first day of employment that they are fully vaccinated. Individuals with a qualifying medical or religious reason may submit a request for exemption and reasonable accommodation. Reasonable accommodations will be made for qualifying individuals if the accommodations do not present an undue hardship. 

King County Housing Authority, the largest affordable housing provider in the Pacific Northwest, is seeking our next leader for the Director of Resident Services.
 
The achievement of KCHA’s mission is directly related to our ability to hire and retain a skilled, high-performing and diverse workforce that is equipped to carry out that mission. The successful candidate will be a demonstrated leader with extensive and broad-based knowledge developing and implementing programs and services to meet KCHA resident needs and will be responsible for implementing recommendations from the department’s 5 year strategic plan.  

The individual selected for this role will, under the supervision of the Executive Director, direct and oversee KCHA’s 34 staff member Resident Services Department by developing and implementing programs and services to meet resident and client needs. The Director lead cross-departmental initiatives in support of strategic plans; set and monitor department budget; oversee department contracts; and related work as apparent or assigned. The Director will also be responsible for implementing recommendations from the department’s 5 year strategic plan to optimize the deployment and management of the department services and responsibilities.

Click here to view the Director of Resident Services Recruitment Brochure. (Download PDF reader) 

Qualifications and Competencies

Special Requirements:
 

• Must be fully vaccinated for COVID-19 by the first day of employment or have an approved medical or religious exemption and reasonable accommodation. Reasonable accommodations will be made for qualifying individuals if the accommodations do not present an undue hardship.

Position Information and Application Process

Interested candidates should apply by July 27, 2022.  Electronic submissions should be submitted online at www.kcha.org/employment and should include a compelling cover letter, a comprehensive résumé, and two professional references.
 
 
Equal Opportunity:  
King County Housing Authority is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.