Chief Human Resources Officer

  • Washington State Employment Security Department
  • Olympia, WA, USA
  • Aug 02, 2022
Full time Executive Government Human Resources

Job Description

Chief Human Resources Officer

EMS Band 3

Salary  $100,000.00 - $133,044.00 Annually

Initial review of applications scheduled for 8/15/2022

Your opportunity to be a key part of how we live our vision and build the nation's best and most future ready workforce – starts right at ESD!


The Washington State Employment Security Department is hiring for a people-centered systems thinker to fill the position of Chief Human Resources Officer. This position is relied upon to continue cultivating an organizational culture of Diversity, Equity, Inclusion and Belonging, as well as employee wellbeing and connectedness.


The Chief Human Resources Officer (CHRO) is a member of the Executive Leadership team and works as a strategic partner to ensure people and culture strategies are aligned to support business needs in a dynamic, ever-changing environment. The CHRO will lead a team of subject matter experts that ensure internal operational systems, policies, and collective bargaining agreements are compliant, transparent, and efficient. This position is also essential to successfully fulfilling the Agency’s mission of providing our communities with inclusive workforce solutions that promote economic resilience and prosperity.


Why ESD?

We are on a journey. We know that HR is a system that has helped create disparate outcomes in the workforce and we are striving to build a more equitable system. So, the WHY is about being able to be a part of the change.

If you are looking for a challenging, rewarding opportunity that is of impact to the current and future workforce of Washington State, then look no further! The CHRO is part of a strong, conscientious, public service-oriented executive leadership team that has oversight over distinct lines of business widely dispersed across the state. This is an opportunity to lead a diverse workforce across Washington state, and to be an influencer over key aspects of equity in our organization.

This is an exciting time to contribute to building the nation’s best and most future ready workforce. If you understand the responsibility of leading people within the public sector, and enjoy implementing equitable, human centered processes and systems in service delivery for large, diverse populations in a complex authorizing and regulatory environment, this may be the opportunity for you!


Position Objective:

This is a position of leadership and vision with a responsibility to advise and guide the agency to establish equitable and accessible business practices; recruit and retain talented employees; create and promote a diverse, inclusive, and results-oriented performance culture; promote continuous process improvement and employee engagement; and establish systems that reduce risk exposure and set a high bar for ethical behavior.


The Human Resource Division (HRD) of the Employment Security Department reports directly to the Deputy Commissioner.  The HRD is comprised of HR Administrative Operations, Consulting and Labor Relations, Classification and Compensation, Talent Acquisition, Employee Benefits, Family and Medical Leave Act, Shared Leave, and Reasonable Accommodation, Training and Development, and the Governor’s Committee on Disability and Employment Issues (GCDE).  This position serves as the Chief Human Resources Officer, responsible for leading and directing managers and staff on the Division’s statewide policies, programs, and services.  


Scope of responsibility:

Full Time Employees:

The Human Resources Division is comprised of approximately 45 employees, with 9 direct reports to the Division Director. The highest-level position supervised by the CHRO is an EMS Band 3.


Operating budget controlled:

The annual operating budget for the Human Resources Division is approximately $11 million. 


Other financial influences/impacts:

The CHRO is responsible for other people & culture related financial decisions across the agency, including but not limited to training, consulting, IT, and software purchases.  

Influences decisions related to position establishment, allocation, and reallocation across the agency.


The Ideal Candidate:

The ideal candidate will model cultural competency, humility, emotional intelligence, and achievement orientation. They will demonstrate knowledge of complex government and stakeholder systems, authorizing environments, and people leadership principles. The CHRO will be adept at leveraging analytics to ensure equitable HR initiatives that are proactive, responsive, and well implemented. Our Chief Human Resources Officer will embody the agency values of Diversity, equity and inclusion, Integrity, Service with kindness, Innovation, Collaboration and Investing in our people.

Culture: leads and creates a vision for an equitable and inclusive organizational culture.
DEI: cultivates, designs, and adopts HR systems, tools, processes, and education that result in a more inclusive, diverse, and equitable organization.
Risk: ensures policies are current, comply with federal and state laws, rules, and the collective bargaining agreement, and widely distributed and accessible by all ESD employees.
Operations: directs, promotes, and delegates functions and activities of the Human Resources Division.
Leadership: coaches, mentors, and is a role model for managers, supervisors, and division staff, and promotes a cooperative work environment that fosters individual ownership of the work effort.  
Workforce strategic planning: leads agency-wide strategic workforce planning.
Budget: prepares, justifies, and administers the Human Resources Division budget.
Please click here to request a complete detailed description of the position and its duties.

Required Education, Experience, and Competencies.


9 years of progressively responsible, high-level leadership of people in a represented environment.


Bachelor’s degree in Human Resources Management, Business Administration, or a related field and a minimum of 5 years of progressively responsible high-level leadership of people in a represented environment. 


A strong understanding of Equity, Diversity & Inclusion.
Lived experience with the disparities of current HR systems.
Transparent and authentic communication skills with demonstrated ability to lead public discussions.
Exceptional grasp of managerial and executive expertise expected for leadership, vision, and direction of a large, complex organization critical to the effective performance and central purpose of the government.  
Demonstrated executive core competencies; leads change with innovation and resilience; leads people toward meeting the vision, mission, and goals; drives results; business-oriented. 
Experience establishing inspiring, attainable goals and objectives to meet short- and long-range organizational needs. Strategic planning is focused on long-term viability of the agency and its services.
Demonstrates extensive knowledge of state employment and systems, personnel policies and practices, labor relations and collective bargaining agreements, federal law, Revised Code of Washington and Washington Administrative Code. Thorough knowledge of employment law and a demonstrated ability to make decisions based on its application.
ESD values diversity in all its dimensions, including diversity of thoughts and ideas. Therefore, debate is not just welcome, it’s expected. We embrace a listen-first leadership model where it’s better to ask questions than make assumptions. Therefore, we require someone who exhibits strong listening and inquiry skills and the ability to synthesize large quantities of information. This also translates into being able to deliver and receive constructive feedback.


NOTE: Per Governor Inslee's Proclamation 21-14 (Download PDF reader) state employees must be fully vaccinated. Your vaccine status will be verified at New Employee Orientation. Please note: medical or religious accommodation may be available, once an offer of employment is made.   

Supplemental Information
Please attach a resume and letter of interest to your on-line application (through the Add Attachment(s) field).

Other Information

Final external candidates must be able to pass an Unemployment Insurance (UI) Fraud Check.
The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.
If you are having technical difficulties creating, accessing, or completing your application, please contact or (360) 664-1960 or toll free (877) 664-1960.
Opportunity for All

The Employment Security Department is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.  

Point of Contact

If you are a person with a disability and would like to request an accommodation in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact Sanyu Tushabe  or the Talent Acquisition Team.  You may also contact Washington Relay Service 711.